Electronic payment system in the banking industry (a study of first bank of nigeria plc)

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objectives of Study
  • 1.5Limitations of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Evolution of Electronic Payment Systems
  • 2.2Types of Electronic Payment Systems
  • 2.3Adoption of Electronic Payment Systems in Banking Industry
  • 2.4Advantages of Electronic Payment Systems
  • 2.5Challenges of Electronic Payment Systems
  • 2.6Regulation and Security in Electronic Payment Systems
  • 2.7Case Studies on Electronic Payment Systems in Banking
  • 2.8Future Trends in Electronic Payment Systems
  • 2.9Comparison of Electronic Payment Systems
  • 2.10Global Perspective on Electronic Payment Systems

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Design
  • 3.2Data Collection Methods
  • 3.3Sampling Techniques
  • 3.4Data Analysis Procedures
  • 3.5Research Ethics
  • 3.6Questionnaire Design
  • 3.7Interview Protocol
  • 3.8Validity and Reliability of Data

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Overview of Research Findings
  • 4.2Analysis of Electronic Payment System Usage
  • 4.3Customer Perception of Electronic Payment Systems
  • 4.4Impact of Electronic Payment Systems on Banking Operations
  • 4.5Security Measures in Electronic Payment Systems
  • 4.6Comparison of Electronic Payment Systems in Banking
  • 4.7Recommendations for Improving Electronic Payment Systems
  • 4.8Implications of Findings on the Banking Industry

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Summary of Findings
  • 5.2Conclusions Drawn from the Study
  • 5.3Contributions to Existing Literature
  • 5.4Managerial Implications
  • 5.5Recommendations for Future Research

Project Abstract

<p> </p><div><p>The study appraise Electronic Payment systems in the Banking industry; A Study of First Bank Plc. The main objectives of the study are to ascertain the effectiveness of e-payment in First Bank and to determine the level of security in the e-payment products and platform of First Bank. In carrying out the study, survey design was employed. The population of the study comprises the entire two thousand five hundred staff of First Bank Plc in Lagos. By means of convenience sampling technique, a sample size of 145 was drawn from the population and this figures represent the number of those that properly filled-out and returns the questionnaire on the spot. The study found that Epileptic power supply to a large extent affects the effectiveness of e-payment in First Bank and that e-banking products and platform of First Bank is secure and acceptable by the respondents. It was recommended based on the findings that Central Bank of Nigeria should ensure that the cashless policy is extended to other states in the country so as to extend e-payment to all state in the country. Also, the CBN need to consolidate on its achievements by introducing more beneficial policies and sanctions where necessary.</p><p></p></div><h3></h3><br> <br><p></p>

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