THE IMPACT OF ENVIRONMENTAL FACTORS ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF ABC TRANSPORT COMPANY OWERRI, IMO STATE)

In March 2003, capital Alliance private Equity (CAPE) acquired 30% shares of ABC transport with the acquisition; capital allowance (Nigeria) became stakeholder in ABC transport, a partnership that repositioned the company for greater performance. ABC transport operates Luxurious and mini bus services according to accepted international standard of road transportation, its services are specially designed for distinguished travelers who would other wise use services.The operator within Nigeria is carried out in ultra modern terminal with comfortable luggage’s in various cities like Lagos (Jibawn and festac), Aba, Owerri, Port-Harcourt, Abuja, Enugu, Warri, Onitsha and Umuahia. ABC buses are dubbed with the company’s trademark the “Reindeer.The choice of the reindeer as the company’s symbol was made after a careful study of the peculiarities of the animal which is strong, fast and moves in herbs. For the company’s remarkable achievement in transportation ABC transport was given the following awards.

• Service awards 1997-1998 rotary clubs.
• Development excellence award 2005 in transport
• Award for excellence as best Luxury bus operator for the year 200, 2003.
• Best security friendly/conscious land transport company award 2006/2007.
• West African transport services award 2007 by quality management development institute
• Transport of the year 2004 award by Lagos aviation and Logistics College.

1.2 STATEMENT OF THE PROBLEMWith the dynamic changes in the society many organizations have in one way or the other been affected due to poor planning, perhaps not having good management team. Organization has to adapt to certain changes in the loess environment but still it will not avail.Corporate organization who have failed to analysis and diagnose its external environment have suffered great losses that is in term of poor return on investment, poor patronage from customer, poor quality of product or service etc. therefore, due to the volatile nature of today’s business environment and the rapidity with which changes occurs, it comes imperative that for every organization to be successful. It has to monitor all the forces influencing its operating environment.It is on tight of this that this study following problems associated with ABC. Government regulations influence organizational objectives.

• Lack of skilled labour does lead to poor environment scanning result.
• The company was able to render services that meet the need of customers and their services are in conformity with customer need, but customers do react negatively to sudden increases in the price of their service are in conformity with customer need, but customers do react negatively to sudden in creases in the price of their service.
• Political interference (instability) affects few level of patronage from customers.

• Competition from other firms (company) affects the company from increasing its market shares.

OBJECTIVE OF THE STUDYThe purpose of this study is to examine the following:

1. The impact of environmental factor on the effectiveness of business organization.
2. The level of competition so as to know whether the environment is favorable or not.
3. The degree of environmental hostility, the decision of strategic i.e finance, marketing, purchasing, production personnel department etc.
4. The goal formulation as responsibility of managers’ procedure for its attainment.
5. Whether culture is significant to its corporate success or inhibits its performance.
6. If the company has a good relationship with customers and what impact it has on business.

1.4 SIGNIFICANCE OF THE STUDYAccording to Anyanwu (200 198) significance means the conveyance of meaning to specific people and groves. It is important to know that organization operates within an environment which directly or indirectly affects its result; the importance of business environment to organizational performance cannot be over stated.Organization irrespective of how proper their program is articulated, they have to take cognizance of their environment. It is on this perspective that the significance of this work cannot be understand, hence it will be of benefit to the researcher, public.The case study organization and management scholars in the following ways. This work will serve as a guide and reference purpose to the public and other researcher writhing on this topic.The case study organization stands to get more benefit from researcher. This is because the research will be based directly on its activities and also help them especially the managers to know how to employ and manage the business environment effectively.This study will also be useful to the academic development with business environment influences organizational performance and for this reason, will be very useful to the management scholars.1.5 SCOPE OF THE STUDYAnyanwu (200:1999) says that the scope of the study or its definitions is concerned with establishing of boundaries of the research. In other words, the scope tries to tell the reader where the study begins and where it ends.The scope of the study covers the impact of environmental factors an organizational performance, there is no significant relationship between the company’s policy as part of internal factor of business environment in relation to its organization performance on ABC transport limited in Imo state.1.6 RESEARCH QUESTIONSThe research question used in this work is as follows:Do changes in the environment have favorable effect on corporate goal accomplishment?

1. Can management successfully control the business environment under hostile conditions?
2. c) Does government legislation influences corporate objectives.
3. d) What are the major environment factors that affect organizational performance?

1.7 RESEARCH HYPOTHESEHo: Environment factor has no significant impact on organization performance.1.8 LIMITATIONS OF THE STUDYFundamental problem were encountered in the course of this research, the researcher being very unwilling/restive in their response to the question and in most cases determines explanation before giving the answers.The time period, with which this research was carried out, it is impossible to collect all the adequate data. The study was handicapped by inadequate fund, this therefore showed down the pace of the work.DEFINITION OF TERMS

• Business environment: This refers to all elements both internal and external that impinges or which influences organization performance.
• Effectiveness: This is the ability of business organization in achieving its target.
• Environment scanning: These refer to the process of studying the environment in which the organization exists to pinpoint opportunities and threats.
• Organization: These refers to a system in which two or more people work together in a structural way to achieve specified objective.