The roles of a secretary in an bank administration ( a case study of first bank of nigeria plc)

• <p> </p><p>Title page</p><p>Approval page</p><p>Dedication</p><p>Acknowledgement</p><p>Abstract</p><p>Table of content</p><p>

Chapter ONE

INTRODUCTION

• </p><p>
• 1.1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Introduction</p><p>
• 1.2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; History of the Bank</p><p>
• 1.3&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The purpose of the study</p><p>
• 1.4&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Statement of the problems</p><p>
• 1.5&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Hypothesis</p><p>
• 1.6&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Significance</p><p>
• 1.7&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Delimitation/scope of the study</p><p>

Chapter TWO

LITERATURE REVIEW

• </p><p>
• 2.0&nbsp; &nbsp; Bank Administration</p><p>
• 2.1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Qualifications of a secretary</p><p>
• 2.2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The secretary in the eyes of the public</p><p>
• 2.3&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The role of the secretary</p><p>2.
• 3.1&nbsp; Handling of files and filing</p><p>2.
• 3.2&nbsp; Objectives of filing</p><p>2.
• 3.3&nbsp; Handling correspondence</p><p>
• 2.4&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Production of document</p><p>
• 2.5&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The secretary’s contributions to the executive effectiveness</p><p>
• 2.6&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Versatility of secretarial duties</p><p>
• 2.7&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Importance of human relations</p><p>
• 2.8&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The incompetent secretary</p><p>
• 2.9&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Time management skill</p><p>
• 2.10&nbsp; &nbsp; &nbsp; Telephone manner.</p><p>2.
• 10.1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Telephone as a medium of development</p><p>

Chapter THREE

RESEARCH METHODOLOGY

• </p><p>
• 3.1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Research methodology</p><p>
• 3.2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Sources of data supply</p><p>
• 3.3&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Population of the study</p><p>
• 3.4&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Sampling procedure</p><p>
• 3.5&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Sample size</p><p>
• 3.6&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Validity and reliability of the instrument</p><p>
• 3.7&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Method of data collection</p><p>
• 3.8&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Administrative of the instrument</p><p>
• 3.9&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Method of data analysis</p><p>

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• </p><p>
• 4.1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Presentation and analysis of data</p><p>

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• </p><p>
• 5.1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Findings, conclusions, and recommendations</p><p>
• 5.2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Findings</p><p>
• 5.3&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Conclusions and recommendations</p><p>
• 5.4&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Limitation of the study</p><p>References</p><p>Questionnaire.</p> <br><p></p>