The impact of automation on the performance of secretaries (a case study of the west africa examination council, waec, enugu)

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objective of Study
  • 1.5Limitation of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Evolution of Automation
  • 2.2Impact of Automation on Workforce
  • 2.3Automation in Administrative Tasks
  • 2.4Benefits of Automation in Organizations
  • 2.5Challenges of Implementing Automation
  • 2.6Adoption of Automation in Different Industries
  • 2.7Automation and Productivity
  • 2.8Automation and Job Satisfaction
  • 2.9Ethical Considerations in Automation
  • 2.10Future of Automation

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Design
  • 3.2Data Collection Methods
  • 3.3Sampling Techniques
  • 3.4Data Analysis Procedures
  • 3.5Research Ethics
  • 3.6Instrumentation
  • 3.7Reliability and Validity
  • 3.8Limitations of the Methodology

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Overview of Findings
  • 4.2Impact of Automation on Secretarial Performance
  • 4.3Comparison of Automated and Manual Processes
  • 4.4Employee Perception of Automation
  • 4.5Challenges Faced in Implementing Automation
  • 4.6Recommendations for Effective Automation
  • 4.7Future Implications of Automation
  • 4.8Areas for Further Research

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Summary of Findings
  • 5.2Conclusions
  • 5.3Implications of the Study
  • 5.4Recommendations for Practice
  • 5.5Recommendations for Further Research

Project Abstract

<p> </p><div><p>There is a revolution going on in the office. The revolution is about development in technology in the use of automated machines. &nbsp;The trust is about information processing which affects no other person than the secretary. &nbsp;It involves new technology, new ways of handling and using these equipment modern offices are different from the old. &nbsp;Research questions were formulated and made use of collection of data from respondent 30 questionnaires was distributed, while only 25 were returned. &nbsp;Descriptive statistic method was used and analyzed using four points mean scale. A mean score of 280 and above will be considered significant (s) and below will be considered not significant (NS). &nbsp;Automation has really enhanced the work of the secretary by ensuring greater speed and accuracy. &nbsp;It was also found out that there is a need to send secretaries on training programs on the use of modern automation as this will be beneficial to the organization. The study recommended that all organization should be fully equipped with automated machines undermining the financial implication.</p><p></p></div><h3></h3><br> <br><p></p>

Project Overview

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