Design and implementation of a computerised resturant management information system
Table Of Contents
Chapter ONE
INTRODUCTION
- 1.1Introduction
- 1.2Background of Study
- 1.3Problem Statement
- 1.4Objective of Study
- 1.5Limitation of Study
- 1.6Scope of Study
- 1.7Significance of Study
- 1.8Structure of the Research
- 1.9Definition of Terms
Chapter TWO
LITERATURE REVIEW
- 2.1Evolution of Restaurant Management Systems
- 2.2Importance of Computerized Systems in Restaurants
- 2.3Key Features of Restaurant Management Information Systems
- 2.4Case Studies of Successful Restaurant Management Systems
- 2.5Trends in Restaurant Technology
- 2.6Challenges in Implementing Restaurant Management Systems
- 2.7Integration of Point-of-Sale Systems
- 2.8Customer Relationship Management in Restaurants
- 2.9Inventory Management in Restaurants
- 2.10Security Measures in Restaurant Management Systems
Chapter THREE
SYSTEM DESIGN AND IMPLEMENTATION
- 3.1Research Design
- 3.2Data Collection Methods
- 3.3Sampling Techniques
- 3.4Data Analysis Procedures
- 3.5Research Instruments
- 3.6Ethical Considerations
- 3.7Validity and Reliability
- 3.8Limitations of the Research
Chapter FOUR
SYSTEM TESTING AND EVALUATION
- 4.1Overview of Findings
- 4.2Analysis of Data
- 4.3Comparison of Results with Objectives
- 4.4Discussion on Key Findings
- 4.5Implications of Findings
- 4.6Recommendations for Practice
- 4.7Suggestions for Future Research
- 4.8Conclusion
Chapter FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
- 5.1Summary of Findings
- 5.2Conclusion
- 5.3Contributions to Knowledge
- 5.4Practical Implications
- 5.5Recommendations
- 5.6Areas for Future Research
- 5.7Reflection on Research Process
- 5.8Conclusion Statement
Project Abstract
<p> This project work is primarily designed to give an insight to computer based restaurant management information system. It is as a result of problem associated with the existing system which involves the use of manual method in keeping information in the system. So among the numerous problems associated with the existing system are; staff are spending far too much time chasing mistakes instead of tending to customers, sales going unrecorded, inventory doesn’t match your tallies and other. Computerized management information system database information system used by restaurant personnel to collect data, process it and also store it for future use. Researcher used visual basic in designing the system and Microsoft office as the database system.1CHAPTER ONEINTRODUCTIONComputerised restaurant management information system is database program that keeps record of all transaction carried out in the restaurant on daily bases. The system helps the restaurant management to keep adequate record of all transactions carried out and does that will still be carried out by the restaurant and maintain the database of the restaurant.1.1BACKGROUND OF THE STUDYVarious types of fall into several industry classifications based upon menu style, preparation methods and pricing. Additionally, how the food is served to the customer helps to determine the classification.Historically, restaurant referred only to places that provided tables where one sat down to eat the meal, typically served by a Waiter. Following the rise of Fast food and restaurants, a Retronym for the older “standard” restaurant was created, sit-down restaurant. Most commonly, “sit-down restaurant” refers to a casual dining restaurant with Table service, rather than a or a “diner”, where one orders food at a Countertop. Sit-down restaurants are often further categorized, in North America, as “family-style” or “”.In, the term restaurant almost always means an eating establishment with table service, so the “sit-down” qualification is not usually necessary. Fast food and takeaway (take-out) outlets with counter service are not normally referred to as restaurants. Outside of North-America, the terms fast casual dining restaurants, family style, and casual dining are not used and distinctions among different kinds of restaurants is often not the same.2In France, for example, some restaurants are called “bistros” to indicate a level of casualness or trendiness, though some “bistros” are quite formal in the kind of food they serve and clientele they attract. Others are called “brasseries,” a term which indicates hours of service. “Brasseries” may serve food round the clock, whereas “restaurants” usually only serve at set intervals during the day.In Sweden, restaurants of many kinds are called “restauranger,” but restaurants attached to bars or cafes are sometimes called “kök,” literally “kitchens,” and sometimes a bar-restaurant combination is called a “krog,” in English a “tavern.”In Dishing It Out In Search of the Restaurant Experience, Robert (2002) argues that all restaurants can be categorized according a set of social parameters defined as polar opposites high or low, cheap or dear, familiar or exotic, formal or informal, and so forth. Any restaurant will be relatively high or low in style and price, familiar or exotic in the cuisine it offers to different kinds of customers, and so on.Context is as important as the style and form a taqueria is a more than familiar site in Guadalajara, Mexico, but it would be exotic in Albania. A Chris restaurant in North America may seem somewhat strange to a first time visitor from India; but many Americans are familiar with it as a large restaurant chain, albeit one that features high prices and a formal atmosphere.31.2 STATEMENT OF THE PROBLEMSSales and services are the fundamental tools in any business organization the profit and loose of any business depends on detailed information on sales and services made to aid in decision making and implementation, if accountability is not checked, then the business is sure to collapse, as a result in a any retail and hospitality business there is a need for a system that gives feedback to the management to aid decision making, this is where computerized management information system comes handyBesides, staffing a restaurant can be tricky because demand for food will likely fluctuate dramatically, often due to variables that you cannot track. Identify any variables you do observe that influence traffic in your restaurant, such as weather and day of the week. Build a weekly schedule to staff your restaurant in accordance with these variables, such as scheduling additional staff on Saturday night if that is your busiest shift.Compile data about sales and employee hours to determine a profitable ratio of employee hours to sales totals. Restaurant personnel training systems are also vital to success, ensuring that employees know company protocol and systems, and are capable of delivering a high quality product. Write a comprehensive employee manual detailing information that each member of your staff should know.Besides, customers are not able to ask about quality of food or ask for any specialized diet foods. It is more difficult to ask for gluten free or allergy free foods with computerized ordering. Also, it is more possible for a customer to place an order, but never pick up the order which can lead to waste of food and possibly a loss of profits. <br></p>
Project Overview