Human resources management as a tool for efficiency in the hospitality industry (study concord hotel owerri, imo state and like lake resort enugu state)

 

Table Of Contents


Chapter ONE

INTRODUCTION

  • 1.1Introduction
  • 1.2Background of Study
  • 1.3Problem Statement
  • 1.4Objective of Study
  • 1.5Limitation of Study
  • 1.6Scope of Study
  • 1.7Significance of Study
  • 1.8Structure of the Research
  • 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

  • 2.1Human Resources Management in the Hospitality Industry
  • 2.2Importance of Human Resources in the Hospitality Sector
  • 2.3Challenges in Human Resources Management in the Hospitality Industry
  • 2.4Strategies for Effective Human Resources Management
  • 2.5Employee Training and Development in the Hospitality Sector
  • 2.6Recruitment and Selection Process in the Hospitality Industry
  • 2.7Performance Management in Hospitality
  • 2.8Employee Motivation and Retention
  • 2.9Technology Trends in Human Resources Management
  • 2.10Best Practices in Human Resources Management in the Hospitality Industry

Chapter THREE

RESEARCH METHODOLOGY

  • 3.1Research Methodology Overview
  • 3.2Research Design and Approach
  • 3.3Data Collection Methods
  • 3.4Sampling Techniques
  • 3.5Data Analysis Procedures
  • 3.6Ethical Considerations
  • 3.7Validity and Reliability of Data
  • 3.8Limitations of Research Methodology

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

  • 4.1Data Presentation and Analysis
  • 4.2Demographic Profile of Respondents
  • 4.3Human Resources Practices at Concord Hotel, Owerri
  • 4.4Human Resources Practices at Lake Resort, Enugu
  • 4.5Comparison of HR Practices between the Two Locations
  • 4.6Employee Feedback and Satisfaction
  • 4.7Impact of HR Practices on Efficiency
  • 4.8Recommendations for Human Resources Management Improvement

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

  • 5.1Summary of Findings
  • 5.2Conclusion
  • 5.3Implications for the Hospitality Industry
  • 5.4Recommendations for Future Research
  • 5.5Concluding Remarks

Project Abstract

<p> Human resources management as a tool for efficiency in the hospitality industry is the focus point of the research work. An indept survey method is adopted by the researcher to investigate how proper human resources management serves as a tool for efficiency in the hospitality industry. The truth of the subject matter revealed that it is either we embark on good human resources planning or we prepared to face business failure as a result of non realization of the truth that human resources is indeed one of the greatest assets of any business enterprises. Be it as it may the study indicate that the success of hospitality business depends on effective recruitment, selection and staffing policy and also proper salaries and wages administration. Training and manpower development is a pancea for adaptability and functionability of employees in terms of skill mastership for the job. It is interesting to observe in this study that there is relationship between higher productivity and workers motivation through holistic welfarism policy. There is no sure heaven for stakeholders in hospitality industry without proper industrial relations practices which is the sole responsibility of the human resources managers. The research highlighted the truism of the relevance of industrial safety policy as an integral part of effective human resources management. Some of the impediments or factors affecting successful practice in personnel administration are highlighted and recommendations made for the benefit of stakeholders in the hospitality industry. <br></p>

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