MANAGING CONFLICTS IN CONSTRUCTION OF PUBLIC PROJECTS IN NIGERIA: (A CASE STUDY OF SELECTED BUILDING PROJECT IN LAGOS)

• <p>&nbsp;         <b>TABLE OF CONTENTS&nbsp;</b></p><p>DECLARATION....................................................................................ii</p><p>&nbsp;DEDICATION......................................................................................iii</p><p>&nbsp;ACKNOWLEDGEMENT......................................................................iv</p><p>ABSTRACT ........................................................................................v&nbsp;</p><p>TABLE OF CONTENTS .....................................................................vi&nbsp;</p><p>LIST OF TABLES................................................................................ix&nbsp;</p><p>LIST OF FIGURES ............................................................................x&nbsp;</p><p><b>

Chapter ONE

INTRODUCTION

• ..................................................................................1</b>&nbsp;</p><p>INTRODUCTION ...............................................................................1</p><p>&nbsp;
• 1.1Background to the Study ............................................................1&nbsp;</p><p>
• 1.2Statement of the Problem.............................................................2&nbsp;</p><p>
• 1.3Aim and Objectives of the Study..................................................4&nbsp;</p><p>
• 1.4Research questions......................................................................4&nbsp;</p><p>
• 1.5Justification of the study................................................................4&nbsp;</p><p>
• 1.6Methodology.................................................................................6&nbsp;</p><p>
• 1.7Scope of Study.............................................................................6&nbsp;</p><p>
• 1.8Organization of the study...............................................................7&nbsp;</p><p><b>

Chapter TWO

LITERATURE REVIEW

• ................................................................................9</b>&nbsp;</p><p>
• 2.0LITERATURE REVIEW ...............................................................9&nbsp;</p><p>
• 2.1Introduction..................................................................................9&nbsp;</p><p>
• 2.2Concept of Conflict........................................................................9&nbsp;</p><p>2.
• 2.1Meaning of Conflict...................................................................10</p><p>2.
• 2.2Conflict Types: .......................................................................12&nbsp;</p><p>2.
• 2.3Functional Conflict Outcomes.................................................15&nbsp;</p><p>
• 2.3Conflict Viewpoints.....................................................................17&nbsp;</p><p>
• 2.4Nature of Construction Industry .................................................18&nbsp;</p><p>
• 2.5conflict Sources in construction of projects...............................19&nbsp;</p><p>2.
• 5.1Conflict arising from contract document.................................23&nbsp;</p><p>2.
• 5.2Conflict between stakeholders................................................26&nbsp;</p><p>
• 2.6Managing Construction conflict ................................................29&nbsp;</p><p>2.
• 6.1Using Thomas-Kilmann Conflict Management Model. ...........32&nbsp;</p><p>
• 2.7Conceptual Framework..............................................................35&nbsp;</p><p><b>

Chapter THREE

RESEARCH METHODOLOGY

• ...........................................................................37&nbsp;</b></p><p>PROFILE OF STUDY AREA AND METHODOLOGY ......................37&nbsp;</p><p>
• 3.1Introduction.................................................................................37&nbsp;</p><p>
• 3.2Research Design ........................................................................37&nbsp;</p><p>
• 3.3Study Population........................................................................38&nbsp;</p><p>
• 3.4Sampling Technique and Sample Size ......................................38&nbsp;</p><p>
• 3.5Data Gathering..........................................................................39&nbsp;</p><p>
• 3.6Questionnaire Development .....................................................40&nbsp;</p><p>3.
• 6.1Questionnaire Administration..................................................40&nbsp;</p><p>3.
• 6.2Measurements..........................................................................41&nbsp;</p><p>
• 3.7Data Analysis..............................................................................42&nbsp;</p><p>
• 3.8Profile of Ashanti Region ...........................................................42&nbsp;</p><p><b>

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• .............................................................................44&nbsp;</b></p><p>
• 4.0DATA PRESENTATION AND ANALYSIS..................................44&nbsp;</p><p>
• 4.1Introduction.................................................................................44</p><p>
• 4.2Demographic characteristics of participants..............................44&nbsp;</p><p>
• 4.3Causes of conflict in construction of public projects in Lagos .........................................................................................................48&nbsp;</p><p>4.
• 3.1The general causes of conflict .............................................48&nbsp;</p><p>4.
• 3.2Contract-related Causes of conflict. Conflicts Emanating from Contracts .......................................................................................52&nbsp;</p><p>4.
• 3.3Comparisons of General and Contract-Related Causes of Conflict ...................................................................................54&nbsp;</p><p>
• 4.4Effect of conflict on construction projects.................................57&nbsp;</p><p>
• 4.5Conflict management styles used in construction project ..........60&nbsp;</p><p>
• 4.6The Link between the Causes of conflict, Effects and Conflict Management Strategies.............................................................62&nbsp;</p><p>
• 4.6Participants Perspective about Conflict. ....................................65&nbsp;</p><p><b>

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• ..............................................................................66</b>&nbsp;</p><p>
• 5.0SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSION ....................................................................66&nbsp;</p><p>
• 5.1Introduction................................................................................66&nbsp;</p><p>
• 5.2Summary of findings ..................................................................66&nbsp;</p><p>5.
• 2.1Objective
• 1.Causes of conflict................................................66&nbsp;</p><p>5.
• 2.2Objective
• 2.Conflict effects on construction of public building projects.........................................................................................71&nbsp;</p><p>5.
• 2.3Objective
• 3.Conflict Management Strategies used in Construction of Public Building Projects in Lagos............................72&nbsp;</p><p>5.
• 2.4Participants view about Conflicts in Construction. ...............72&nbsp;</p><p>
• 5.3Recommendations....................................................................73&nbsp;</p><p>
• 5.4Conclusion .................................................................................75&nbsp;</p><p>REFERENCES ...............................................................................77</p><p>&nbsp;APPENDICES..................................................................................86&nbsp;<br></p>