The effect of motivation on rmployee productivity (a case study of diamond bank jalingo plc)

Project Abstract

This research project aims to investigate the effect of motivation on employee productivity, using Diamond Bank Jalingo PLC as a case study. Motivation is recognized as a critical factor in enhancing employee performance and productivity in organizations. This study focuses on exploring the relationship between various motivational factors and the productivity levels of employees in the banking sector. The research methodology involves a combination of quantitative and qualitative approaches. Data will be collected through surveys and interviews conducted among employees at Diamond Bank Jalingo PLC. The survey will include questions related to motivational factors such as financial incentives, recognition, career development opportunities, and work environment. The findings of this study are expected to provide valuable insights into how motivation influences employee productivity within the banking industry. By examining the impact of different motivational strategies on employee performance, this research seeks to offer practical recommendations for improving productivity levels at Diamond Bank Jalingo PLC. The significance of this study lies in its potential to contribute to the existing body of knowledge on the relationship between motivation and employee productivity. Understanding the key motivational factors that drive employees to perform better can help organizations develop effective strategies to enhance productivity and achieve their business objectives. Overall, this research project aims to shed light on the importance of motivation in improving employee productivity and performance within the banking sector. By focusing on Diamond Bank Jalingo PLC as a case study, this study seeks to provide valuable insights that can be applied by other organizations in the industry to create a more motivated and productive workforce.

Project Overview

<p> </p><p><b>INTRODUCTION</b></p><p><b>1.1</b><b>&nbsp; BACKGROUND TO THE STUDY</b></p><p>Although,<br>there is general agreement among psychologists that man experiences a variety<br>of needs, there is considerable disagreement as to what these needs are and<br>their relative importance (Van Rooyen, J. <br>2006).</p><p>One<br>of the basic problems in any organization is how to motivate people to work.<br>Motivating people to work entails, meeting their needs. This is because people<br>working in the organization to meet workers needs affect the satisfaction,<br>which the workers derive from their job.</p><p>The<br>satisfaction that the workers derive from their job can affect their motivation<br>to work. People are motivated by various factors at different times, according<br>to Wilkinson et al (2007) the first factor is the combination of the individual<br>perceptions of the expectations other people have of them, and their own<br>expectations of themselves. This happens because people come into work<br>situations with various expectations. <br>When they arrive at the work place, they meet other people who also have<br>expectations of them; positive individual and group expectations serve as<br>positive motivational factors for the worker. This is why a balance must be<br>struck as much as possible between organizational objectives and individual<br>aspirations (Sulcas, P. 2007). The essence<br>of this is to ensure a situation where the individual is motivated while the<br>organization is achieving established objectives.</p><p>The<br>second factor deals with the issue of self-images and concepts as well as life<br>experiences and personality.</p><p>These<br>factors have to be positively motivated in the worker to yield proactive<br>behaviour. This can be achieved through a carefully planned reward system,<br>which is a type of reinforcement directed at modifying people behaviour. &nbsp;</p><p>&nbsp;Those who occupy management positions in organizations<br>encourage behaviour basically through the means of positive reinforcement.<br>Positive reinforcement boosts favourable consequences that go a long way to<br>encourage the repetition of particular behaviour (Adonisi, M. 2005). </p><p>It<br>is therefore important for the management to ensure</p><p>that<br>they motivate their employees to achieve the set goals and objectives of the<br>organization. The management of an organization can motivate its employees if it’s<br>able to study the characteristics of the employee and know what actually<br>motivate them to productivity.</p><p>It<br>is in view of this that this study wants to look at motivation of employees as<br>tool for improving organizational productivity, by using the Diamond bank plc as<br>a case study.</p><p><b>1.2 &nbsp; STATEMENT OF THE PROBLEM</b></p><p>Organization<br>exists for the purpose of rendering some services. For the organization to meet<br>its objectives, people are employed in the organization in order to help the<br>organization meet its objectives. Thus, in order to ensure that people employed<br>in the organization perform optimally towards the realization of organizational<br>goals, they need to be motivated to work.</p><p>Motivating<br>people to work entails meting their needs. There is a great controversy over<br>the issue of motivating people.</p><p>Some<br>people are of the view that such extrinsic factors like money, praise, and<br>quality of supervision and company’s policy can motivate people to work, while<br>others are of the view that such extrinsic factors like advancement quality of<br>the job done by person, recognition and growth can motivate workers to<br>productivity.</p><p>It<br>is in view of these controversies that this study wants to look at the<br>motivation of employees in the organization by using Diamond bank plc as a case<br>study; and in doing this, the following questions arise:</p><p><b>1.3 &nbsp; RESEARCH<br>QUESTIONS</b></p><p>It is in view of the above problems that the following<br>questions arise:</p><p>1. What are the factors that motivate employees to<br>perform in an organization?</p><p>2. What are the available techniques of motivating<br>employees for higher productivity?</p><p>3. Do motivation actually steer employees productive<br>capacity?</p><p>4. What are the problems militating against<br>employees motivation, and</p><p>4. How can these problems of employees’ motivation<br>be addressed in order to improve productivity in the organization?</p><p><b>1.4 &nbsp; OBJECTIVES OF THE STUDY.</b></p><p>This research work<br>hopes to achieve the following objectives:</p><p>To<br>examine the factors which motivate employees to perform in the organization</p><p>1.<br>To look at various techniques of motivating people to performance in the<br>organization,</p><p>2.<br>To ascertain the effect of motivation on workers productivity.</p><p>3.<br>To identify the problems associated with the motivation of workers in the<br>organization.</p><p>4.<br>To suggest the solutions to such problems, if any.</p><p>Finally,<br>to improve people’s knowledge in this area of organizational behaviour.</p><p><b>1.5 &nbsp; Research Hypotheses</b></p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The<br>following hypotheses will be tested in this study:</p><p>1. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br>Ho: The<br>quality of supervision will not motivate workers productivity.</p><p>Hi: The<br>quality of supervision will motivate workers productivity.</p><p>2. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br>Ho: A<br>worker’s perception of what obtained in his organizational will not motivate<br>him to greater productivity.</p><p>Hi: A worker’s perception of what obtained in his<br>organizational will motivate him to greater productivity.</p><p>3. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br>Ho: A<br>worker’s perception of organizational appraisal policy will motivate him to<br>greater productivity.</p><p>Hi: A worker’s perception of organizational appraisal<br>policy will not motivate him to greater productivity.</p><p>4. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br>Ho: The<br>worker’s satisfaction with its fringe benefits will not motivate him to greater<br>productivity.</p><p>Hi: The worker’s satisfaction with its fringe<br>benefits will motivate him to greater productivity.</p><p><b>1.6 &nbsp; Significance of the Study</b></p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; This study will<br>educate the management of the organization (especially the organization under<br>study, Diamond bank plc) on how to motivate their workers to productivity.</p><p>The<br>findings of this study will generate people’s interest in researching into<br>other areas of motivation in the organization will enrich the literature on<br>motivation as a phenomenon.</p><p>&nbsp; &nbsp; &nbsp; &nbsp; Finally, the study hopes to enrich<br>people’s knowledge in this area of organizational behaviour and management of people<br>in the organization.</p><p><b>1.7 &nbsp; Scope of the Study</b></p><p>This<br>study is on impact of motivation on organizational productivity. The study will<br>also covers the various techniques of motivation and theories of motivation as<br>they impact on employees productivity in an organization. The study will cover<br>a period of ten (10) years of organizational performance.</p><p><b>1.8 &nbsp; Limitation of Study</b></p><p>&nbsp;The study is limited to the employees’<br>motivational factors,</p><p>and<br>its effect of organizational productivity. The study does not consider other<br>variables and as such is limited to only those areas specified above. Also, it<br>does not cover all sectors of the Nigerian economy. The diamond bank plc is one<br>the area of the economy that is responsible for big businesses and service<br>rendering, and as such the study does not look into how these motivational<br>factors work or influence productivity across other sectors.</p><p><b>1.9 &nbsp; Organization of Study</b></p><p>For<br>an orderly presentation of this study, this research essay has been divided<br>into five (5) chapter; the first gives an introduction of the study, chapter<br>two focuses on literature review, chapter three talk about the methodology,<br>chapter four is the analysis and presentation of data for this study, and the<br>last chapter summarizes the study and gives useful recommendations.</p><p><b>1.10 &nbsp; </b><b>Operational Definition of Terms</b></p><p>The<br>following terms were defined as used in this study:</p><p><b>Productivity</b>:<br>Is the ratio of output or production capacity of the workers in an organization.<br>It is the relationship between the amount of one or more inputs and the amount<br>of outputs from a clearly identified process.</p><p><b>Employees</b>:<br><b>are the </b>workers in an organization,<br>working for the accomplishment of the organizational goals. In this study, the<br>employees are those staffs of the organization, Diamond bank plc</p><p><b>Motivation</b>:<br>Motivation is a decision-making process, through which the individual chooses<br>the desired outcomes and sets in motion the behaviour appropriate to<br>them”.</p><p><b>Adequate Motivation</b><b>:</b>&nbsp; These are factors (familiarity, concern and<br>driving force), which exist or are provided in a work situation either<br>physically or psychologically which determine the input and productivity level<br>of the worker.</p><p><b>Intimacy</b><b>:</b>&nbsp; Intimacy or Familiarity could be described as<br>the feeling of warmth and friendliness based on interpersonal relationship<br>among people.</p><p>&nbsp;<b>Consideration:</b><br>Consideration or Concern refers to a situation where both their colleagues and<br>managers treat staffs with understanding. In this case, there is both a<br>personal and human touch in dealing with workers.</p><p><b>Morale</b><b>:</b><br>Moral refers to staff emotional and mental level of zeal.</p><p><b>REFERENCES</b></p><p>Adonisi,<br>M. 2005. &nbsp; Antecedents of an organizational culture<br>that fosters corporate entrepreneurship. <br>People Dynamics, August 2005. <br>Vol. 23, No. 8. p. 6.</p><p>Sulcas,<br>P. 2007. &nbsp; Are your practices producing results? People Dynamics, June 2007. Vol. 25, No. 6. p. 12.</p><p>VAN ROOYEN,<br>J. 2006. <br>Facing barriers beyond conscious awareness. People Dynamics, January 2006. Vol. 24, No. 1. p. 4-5.</p><p>Wilkinson,<br>A. Westerman, J. &amp; Simmons, B. (2007) The effects of work environment on<br>the personality-performance relationship: <br>an exploratory study. Journal of<br>Managerial Issues. Summer 2007. Vol. 19,<br>Issue 2. p. 288-305, 18p.</p> <br><p></p>