AN EVALUATION OF CREDIT MANAGEMENT AND ITS EFFECTS ON BANKS’ PROFITABILITY; A COMPARATIVE STUDY OF FIRST BANK PLC AND FIDELITY BANK PLC

Chapter ONE

INTRODUCTION

• 1.1Introduction
• 1.2Background of Study
• 1.3Problem Statement
• 1.4Objective of Study
• 1.5Limitation of Study
• 1.6Scope of Study
• 1.7Significance of Study
• 1.8Structure of the Research
• 1.9Definition of Terms

Chapter TWO

LITERATURE REVIEW

• 2.1Overview of Credit Management
• 2.2Theoretical Framework of Credit Management
• 2.3Credit Risk Assessment
• 2.4Credit Policies and Procedures
• 2.5Credit Monitoring and Control
• 2.6Credit Recovery Strategies
• 2.7Technology in Credit Management
• 2.8Challenges in Credit Management
• 2.9Best Practices in Credit Management
• 2.10Comparative Analysis of First Bank PLC and Fidelity Bank PLC

Chapter THREE

RESEARCH METHODOLOGY

• 3.1Research Design
• 3.2Population and Sampling Techniques
• 3.3Data Collection Methods
• 3.4Data Analysis Techniques
• 3.5Questionnaire Design
• 3.6Interviews and Focus Groups
• 3.7Ethical Considerations
• 3.8Limitations of the Methodology

Chapter FOUR

DATA PRESENTATION AND ANALYSIS

• 4.1Overview of Findings
• 4.2Analysis of Credit Management Practices in First Bank PLC
• 4.3Analysis of Credit Management Practices in Fidelity Bank PLC
• 4.4Comparison of Credit Management Effectiveness
• 4.5Impact on Profitability: First Bank PLC
• 4.6Impact on Profitability: Fidelity Bank PLC
• 4.7Factors Influencing Credit Management
• 4.8Recommendations for Improvement

Chapter FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

• 5.1Summary of Findings
• 5.2Conclusion
• 5.3Implications for Banks
• 5.4Contributions to Knowledge
• 5.5Recommendations for Future Research