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Chapter ONE
</p><p>Introduction </p><p>1.1 Background of the study </p><p>1.2 Statement of the purpose </p><p>1.3 Purpose of the study </p><p>1.4 Scope of the study </p><p>1.5 Significance of the study </p><p>1.6 Research questions </p><p>1.7 Hypothesis </p><p>
Chapter TWO
</p><p>2.1 Literature review </p><p>2.2 Who is a secretary and what are his roles </p><p>2.3 The meaning of frustration </p><p>2.4 Causes of frustration </p><p>2.5 The effect of frustration </p><p>2.6 Summary of the chapter </p><p>
Chapter THREE
</p><p>3.1 research design </p><p>3.2 area of the study </p><p>3.3 population of the study </p><p>3.4 sample and sample procedure </p><p>3.5 instrument for data collection </p><p>3.6 validation of research instrument </p><p>3.7 reliability of research instrument </p><p>3.8 method of administration of the research instrument</p><p>3.9 methodology analysis </p><p>
Chapter FOUR
</p><p>Data presentation and analysis </p><p>4.1 Determination of sample questionnaire </p><p>4.2 Presentation of data </p><p>4.3 Analysis of data </p><p>
Chapter FIVE
</p><p>Findings, implications, recommendation, conclusion and limitations. </p><p>5.1 Findings </p><p>5.2 Implication </p><p>5.3 Recommendation </p><p>5.4 Conclusion </p><p>5.5 Limitation. </p><p>Appendix </p><p>Questionnaire </p><p>Bibliography </p>
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