Project Abstract

Abstract
Modern communication equipment has significantly impacted the job performance of secretaries in various business organizations. This research project aims to investigate the contributions of modern communication equipment to the job performance of secretaries in selected business organizations. The study will focus on exploring how technologies such as mobile phones, emails, instant messaging, and video conferencing have influenced the efficiency and effectiveness of secretaries in their daily tasks. The research will employ a mixed-methods approach, utilizing both quantitative and qualitative data collection methods. Surveys will be conducted to gather quantitative data on the types of communication equipment used by secretaries, the frequency of usage, and the perceived impact on their job performance. In-depth interviews will be conducted to gather qualitative data on the experiences and perspectives of secretaries regarding the influence of modern communication equipment on their work. The findings of this research are expected to provide valuable insights into the ways in which modern communication equipment has transformed the roles and responsibilities of secretaries in the contemporary business environment. It is anticipated that the results will reveal that the adoption of modern communication equipment has enhanced the communication efficiency, coordination, and collaboration among secretaries and their colleagues within the organization. Furthermore, the study aims to identify any challenges or barriers that secretaries may face in utilizing modern communication equipment and how these obstacles can be addressed to optimize job performance. By understanding the impact of modern communication tools on secretarial work, organizations can make informed decisions on providing the necessary training and support to enhance the productivity and job satisfaction of their secretarial staff. In conclusion, this research project seeks to shed light on the positive contributions of modern communication equipment to the job performance of secretaries in selected business organizations. By exploring the experiences and perceptions of secretaries regarding the use of these technologies, this study aims to provide practical recommendations for improving the overall efficiency and effectiveness of secretarial roles in the modern workplace.

Project Overview

The purpose of this study is to investigate human relations skills in the job performance of secretaries with new Nigeria bank, Uchi Community bank all in Auchi as case study. Questionnaire were used to collected data from a total of fifty respondents made up of twenty five official staff and twenty five non official staff of the bank covered. The simple percentage method was used in analyzing the data collected from the respondents based on the responses from the questionnaires. This study revealed that good human relation is a motivator of workers towards job performance and productivity. It also revealed that there is no positive relationship if there are no good human relations. Since situations some times change, if good human relations is not done in the bank, there will be difficulties in getting the best out of the workers. Based on the study of the findings, appropriate recommendations were made.