Project Abstract

Abstract
Effective communication skills are essential for secretaries working in government establishments as they play a crucial role in facilitating smooth operations and interactions. However, there is a growing concern over the possession of poor communication skills by secretaries in government establishments, which can hinder organizational effectiveness and productivity. This research project aims to investigate the factors contributing to the possession of poor communication skills by secretaries in government establishments and explore potential solutions to address this issue. The research will employ a mixed-methods approach, combining both quantitative and qualitative research methods. A survey questionnaire will be distributed to secretaries working in various government establishments to gather data on their perceived communication skills, challenges faced, and training opportunities provided. Additionally, in-depth interviews will be conducted with a sample of secretaries to gain deeper insights into the factors influencing their communication skills and potential areas for improvement. The findings from this research project are expected to shed light on the common communication challenges faced by secretaries in government establishments, such as lack of training, poor organizational communication culture, and limited resources. By identifying these factors, government establishments can implement targeted interventions to improve the communication skills of their secretaries and enhance overall organizational communication effectiveness. Furthermore, the research will explore potential solutions to address the identified communication challenges, such as providing communication skills training programs, enhancing organizational communication policies, and promoting a culture of open communication within government establishments. These solutions aim to empower secretaries with the necessary skills and resources to communicate effectively in their roles, ultimately contributing to improved organizational performance and efficiency. In conclusion, the possession of poor communication skills by secretaries working in government establishments is a significant concern that requires attention and intervention. By conducting this research project, valuable insights can be gained into the factors contributing to this issue and effective strategies can be developed to enhance the communication skills of secretaries in government establishments. Ultimately, this research aims to contribute to the professional development of secretaries and promote better communication practices within government establishments for improved organizational outcomes.

Project Overview

This project investigated on the topic Possession of poor communication skill by secretaries working in government Establishment (causes and Effects).  It has been observed that secretaries involve in poor communication because they lack knowledge of current communication gadgets and they do not take the time to study, practice and master these skills.  As a result of this possession of poor communication, most organization now employ linguists as secretaries.  In this case, secretaries become unemployed and seeking to join other professions.  To enhance effective communication, secretaries should develop their interest in the application of communication rules and improve their ability to communicate effectively.