An appraisal of the roles and position of confidential secretaries in the civil service of anambra state problems and strategies for improvement
Table Of Contents
<p> </p><p>Title – – – – – – – – – i</p><p>Approval – – – – – – – – ii</p><p>Dedication – – – – – – – – iii</p><p>Acknowledgements – – – – – – iv</p><p>Table of contents – – – – – – – vi</p><p><strong>
Chapter ONE
</strong></p><p>Introduction – – – – – – – 1</p><p><strong>Chapter TWO
</strong></p><p>Review of the Literature – – – – – 6</p><p>Cadre of confidential secretaries attached to</p><p>office in the civil service – – – – – 7</p><p>Change in Nomenclature of secretaries as implemented by presidential task – – – 8</p><p>Entry qualification into the confidential secretaries position in the Anambra State Civil services – 16</p><p>Problems of secretaries and strategies for</p><p>Improvement – – – – – – – 18</p><p>Classification of confidential secretaries in the</p><p>civil service of Anambra State – – – 32</p><p>Summary of the literature – – – – – 34</p><p><strong>Chapter THREE
</strong></p><p>Summary, Conclusion and Recommendations</p><p>Summary – – – – – – – – 37</p><p>Conclusion – – – – – – – – 38</p><p>Recommendations – – – – – – 39</p><p>References – – – – – – – – 42</p> <br><p></p>Project Abstract
AbstractConfidential secretaries play crucial roles in the efficient functioning of the civil service in Anambra State, Nigeria. This study aims to appraise the roles and positions of confidential secretaries within the civil service of Anambra State, identify the challenges they face, and propose strategies for improvement. The research will employ a mixed-methods approach, combining surveys, interviews, and document analysis to gather data. The roles of confidential secretaries are multifaceted, including administrative support, record-keeping, scheduling, and communication management. They serve as the primary point of contact for top-level officials, managing sensitive information and facilitating smooth operations within government offices. Despite their importance, confidential secretaries often encounter challenges such as lack of recognition, inadequate training, heavy workloads, and limited career advancement opportunities. To address these issues and enhance the effectiveness of confidential secretaries in the civil service of Anambra State, several strategies for improvement will be proposed. These strategies include the development of specialized training programs tailored to the unique needs of confidential secretaries, establishment of career progression pathways, recognition of their contributions through awards and incentives, and the implementation of modern technology to streamline administrative processes. By conducting a comprehensive appraisal of the roles and positions of confidential secretaries in the civil service of Anambra State, this study aims to contribute to the professional development and job satisfaction of these essential personnel. The findings of this research will provide valuable insights for policymakers, civil service administrators, and other stakeholders seeking to enhance the efficiency and effectiveness of government operations in Anambra State. In conclusion, confidential secretaries are indispensable assets within the civil service, and their roles are vital for the smooth functioning of government offices. By recognizing the challenges they face and implementing strategies for improvement, Anambra State can optimize the performance of confidential secretaries, ultimately leading to more efficient and transparent governance. This study seeks to shed light on the valuable contributions of confidential secretaries and provide recommendations for supporting their professional growth and development within the civil service of Anambra State.
Project Overview
INTRODUCTION
An office cannot effectively function without secretary. A secretary is very important in every organization. Secretary is the pillar of every organization. The objectives of an organization can hardly be achieved if a secretary is not employed. The success or failure of any organization depends on the secretary. The impression the secretary creates influence the attitude of the public towards the organization. Every secretary must be able to handle office equipment such as typewriter, converting hand written materials into printed forms mail room equipment, dispatch and receive of mails telephone instrument for communication purposes and the computer, a powerful equipment which renders itself to various uses. All these activities and many others not described here from the duties attributable to confidential secretaries.
Therefore, before appraising the major roles confidential secretaries play in the civil service of Anambra State. Let us have a brief concept of which a secretary means. Confidential secretary has been defined in various ways.
A confidential secretary is an assistance to an executive possessing a mastery of the office, the person must demonstrate the ability to accept responsibility without direct supervision assigned direction.
A mere servant, his position is that he has to do what he is told and no person can assume he has any authority to represent anything at all.
The above definition was made when the education status of secretaries has not been enhanced and their duties not clearly identified. As time goes on the positive of confidential secretaries has started to experience what can be termed as modification is occasioned by technological development, which afforded advancement in secretarial field. Many scholars and association formulated a coherent definition of secretary. Homby (1942) in his dictionary identified a secretary as: An employee in an office who deals with correspondence, keeps records, make arrangement and appointment for a particular member of the staff and usually called private secretary.
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