<p> </p><p>Title page</p><p>Approval page</p><p>Dedication</p><p>Acknowledgement</p><p>Abstract</p><p>Proposal</p><p>Table of content</p><p><strong>

Chapter ONE

</strong></p><p>1.0 &nbsp; Banker/Customer relationship in developing economy &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1</p><p>1.1 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Background of the study</p><p>1.2 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; History of U.B.N Plc</p><p>1.3 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Statement of problem</p><p>1.4 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Research question</p><p>1.5 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Purpose of the study</p><p>1.6 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Significance of study</p><p>1.7 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Scope of study</p><p>1.8 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Limitation of study</p><p>1.9 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Statement of hypothesis</p><p>1.10 &nbsp; &nbsp; &nbsp; &nbsp; Definition of terms</p><p>References</p><p>

Chapter TWO

</p><p>2.0 &nbsp; &nbsp;<b>LITERATURE REVIEW</b>&nbsp; &nbsp; &nbsp; &nbsp; of Bank/Customer Relationship In Nigeria As A Developing Economy</p><p>2.1 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Definition of Bank and Customers</p><p>2.2 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Bank/Customer relationship</p><p>2.3 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Duties of the bank to the customer</p><p>2.4 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Banker rights</p><p>2.5 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Yardstick for measuring bank performance</p><p>2.6 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Complaints of the customer. The services offered to them.</p><p>2.7 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Improving Bank performance in Nigeria</p><p>2.8 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The marketing concept and services orientation</p><p>2.9 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Assessment of Banker/Customer relationship</p><p>References</p><p>

Chapter THREE

</p><p><b>3.1 RESEARCH METHODOLOGY &nbsp; &nbsp; &nbsp; &nbsp; </b>of Bank/Customer Relationship In Nigeria As A Developing Economy</p><p>3.2 Research Design</p><p>3.3 Area of study</p><p>3.4 Population of study</p><p>3.5 Instrument for data collection</p><p>3.6 Validity and reliability of the instrument</p><p>3.7 Method of data collection</p><p>3.8 Method of data analysis</p><p>3.9 Research Question</p><p>References.</p><p>

Chapter FOUR

</p><p><b>4.0 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</b><b>DATA PRESENTATION AND ANALYSIS </b>of Bank/Customer Relationship In Nigeria As A Developing Economy</p><p>References</p> <br><p></p>