Project Abstract

Abstract
This research project aims to develop a voice-aided ATM system specifically designed to cater to the needs of blind and visually impaired customers of Nigerian banks. The primary objective is to create an inclusive banking experience that enables this segment of the population to independently and securely carry out transactions at ATMs. The system will utilize voice commands and responses to guide users through various banking operations such as cash withdrawals, balance inquiries, fund transfers, and bill payments. The project will incorporate advanced technologies such as speech recognition, natural language processing, and voice synthesis to ensure a seamless interaction between the user and the ATM system. Additionally, the system will prioritize security features to safeguard sensitive financial information and prevent unauthorized access to accounts. The research will involve a comprehensive analysis of the challenges faced by blind and visually impaired individuals when using traditional ATMs in Nigeria. By understanding the specific pain points and limitations experienced by this demographic, the project aims to tailor the voice-aided ATM system to address these issues effectively. User feedback and usability testing will be integral components of the development process to ensure that the system meets the unique needs of its target users. Furthermore, the project will explore the regulatory and policy considerations relevant to implementing a voice-aided ATM system in the Nigerian banking sector. Compliance with existing guidelines and standards, as well as considerations for data protection and privacy, will be central to the design and deployment of the system. The successful implementation of a voice-aided ATM system for blind and visually impaired customers has the potential to enhance financial inclusion and accessibility in Nigeria. By empowering individuals with visual impairments to independently manage their finances, the system can contribute to their economic empowerment and social integration. Moreover, it aligns with global efforts to promote inclusive design and accessibility in financial services. In conclusion, this research project seeks to develop a voice-aided ATM system that addresses the specific needs of blind and visually impaired customers of Nigerian banks. By leveraging cutting-edge technologies and prioritizing user experience, the system aims to revolutionize the banking experience for this underserved segment of the population.

Project Overview

1.0                 INTRODUCTION

            The Automated Teller Machine (ATM) is a self-service machine that dispenses cash and performs some human teller functions like balance enquiry, bills payments, mini statements and so on. ATM transactions are carried out through the use of a debit/credit card which enables the card holder(s) to access and carry out banking transactions without a teller.

Nearly every adult has used an ATM, probably without much thought about who owns and operates it. Many ATMs belong to banks. ATMs are placed not only near or inside the premises of banks, but also in locations such as shopping centres/malls, airports, grocery stores, petrol/gas stations, restaurants, or anywhere frequented by large numbers of people these people typically offer the ATM as a convenience for their customer base and even for non-customers. This companies and firm provides afterhours access to a host of transactions such as cash withdrawals, deposits, and transfers, but manyare placed by independent businesses that operate ATMs for profit.

            Using an ATM, customers can access their bank accounts in order to make cash withdrawals, debit card cash advances, and check their account balances as well as purchase pre-paid mobile phone credit. Banks have become the principal deplorers of ATMs. Globally, Banks have become the principal deployers of ATMs.

            In this project, we describe a simulated voice aided ATM system, which is truly accessible to blind customers. It has all the features of a real ATM machine like withdrawal of cash, changing of default PIN number, checking of balance etc