Project Abstract

Abstract
The increasing trend towards digitalization and the convenience of online services have led to the need for an online interactive banking platform that offers customers a seamless banking experience. This research project focuses on the design and implementation of such a platform to provide users with a user-friendly interface for conducting various banking transactions efficiently. The online interactive banking system aims to enhance customer satisfaction by offering a wide range of services such as account management, bill payments, fund transfers, and loan applications through a secure and intuitive online platform. The system is designed to be accessible from both desktop and mobile devices, allowing users to perform banking activities on the go. To ensure security and privacy, the platform incorporates robust authentication mechanisms, encryption protocols, and regular security updates to protect users' sensitive information from unauthorized access. Additionally, the system adheres to regulatory standards and compliance requirements to safeguard customer data and financial transactions. One of the key features of the online interactive banking system is the personalized user experience it provides. By utilizing customer data and analytics, the platform offers tailored financial recommendations, alerts, and notifications to help users make informed decisions about their finances. This personalized approach aims to build stronger customer relationships and enhance overall satisfaction with the banking services. Moreover, the platform includes interactive tools such as budgeting calculators, savings trackers, and financial goal setting features to empower users to manage their finances effectively. These tools are designed to educate customers about financial planning and encourage responsible money management habits. The implementation of the online interactive banking system involves collaboration with banking professionals, software developers, and user experience designers to create a seamless and intuitive platform that meets the needs and expectations of modern banking customers. User testing and feedback are integral parts of the development process to ensure that the system is user-friendly and addresses any usability issues. Overall, the design and implementation of an online interactive banking system aim to revolutionize the way customers engage with their finances by providing a convenient, secure, and personalized banking experience that meets the demands of the digital age.

Project Overview

STATEMENT OF PROBLEM

            The advances in the world of information technology it is almost recorded on a daily basis. Consequently, rendering former communication equipment obsolete as people tilt towards the use of improved electronics that support E-commerce made possible through the use of the internet in the banking sector.

            Although a significant improvement has been recorded in the use and deployment technology in the banking industry over the last decades, most banks are still for form implementing technology based strategies able to see them through competition in banking markets. This may be as a result of lack of awareness, the inability to evaluate the benefit derived from the use of the recent technological development (internet) and capital shortage that may hamper the design and subsequent implementation of the technological tool hence denying customers of this advance services and their flexibility, choice and convenience associated with the internet banking.

            The advantages offered by these toll calls for a review of an existing automated system and subsequent design and implementation of interactive web-site that facilitates the use of the internet to be appended or designed to improve the existing system.

1.2              PURPOSE OF THE STUDY

• To investigate the lacks of the current automated system in terms of modern technology appliances that support internet banking services and suggest ways of up dating them.
• To improve in the speed, effectiveness, efficiency and convenience in business transaction.
• To design and implement a computer software to solve this problem and rendering the services.
• To design a friendly web-site that graphically advertise goods and services provided by the institute on web pages.
• To carry out a feasibility study on the organization for the purpose of installing an on-line banking.

1.3              AIMS AND OBJECTIVES

The aims and objectives of this work is that when the system become operational it will

• Increase the operational efficiency and accuracy.
• Generate consistent, Accurate, timely and pieliable reports or information for effective control in internet banking.
• Provide the use of account ID and password for the customer.
• Improve in current automated system that support internet banking service.
• Permit the use of card pin and other relevant data for E-commerce validation.
• Permit on-line time data storage and information retrieval

1.4              SCOPE OF THE STUDY

This study and subsequent design of the computer software is limited to the (union bank of Nigeria, Enugu.)

Although limited to the above organization, the finding, design and implementation of the software is likely to be applicable to other owned organization.

1.5              DEFINITION OF TERMS

INTERNET               The internet is global network of computers.

LAN                           Local Area Network

MAN                           Metropolitan Area Network

WAN                         Wide Area Network

NT                               Network Termination

PIN                             Positive Intrinsic Negative

WEB                           The newest and friendliest face to the internet made of pages of information about the institution it represent.

Virtual World:             As electronic simulation experienced via a head mounted eye goggle and wire doting enabling the end use to interact in realistic three dimensional situation.

Analysis:                     The methodical investigation of a problem involving the separation of the problem into smaller related unit for further study.

Computer base:       computer oriented problem solving.

Format:                       The arrangement of data.

Software:                   A set of logical instruction designed for the computer.

File:                             is made up of field and records.

Database:                   Set of several permanent files integrated into a single file, which is available for many different use?

Process:                       A systematic sequence of operation.

Program:                     Series of instruction that is given to the computer

Computer:                   Is an electronic device capable of accepting inputs processing, storing and outputting information in human readable form.

Network:                     The inter-connection of computers.

Window:                     a type of operating system.

Real time:                   A computer that gives immediate result of the processed data.

On-line:                       That can be accessed at any given time

Password:                   A set of code that gives you access to a computer resources.

E-banking:                   Banking done with high computer means of transferring data.

Telemetric:                 The use of telephone line couple with the computer in providing services.

CD ROM:                   Compact disk read only memory