<p>1. Introduction<br> - Background of the Study<br> - Research Objectives<br> - Significance of Business Communication and Interpersonal Skills<br>2. Literature Review<br> - The Art of Business Communication<br> - Interpersonal Skills in the Workplace<br> - Impact of Communication on Organizational Success<br>3. Methodology<br> - Research Design<br> - Data Collection Methods<br> - Data Analysis Techniques<br>4. Business Communication<br> - Verbal and Non-verbal Communication<br> - Written Correspondence<br> - Digital Communication Channels<br>5. Interpersonal Skills<br> - Active Listening and Empathy<br> - Conflict Resolution and Negotiation<br> - Building Trust and Rapport<br></p>
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