Home / Business Administration / THE NEED FOR EFFECTIVE MANAGEMENT OF ORGANIZATIONAL POLICIES AND PROCEDURES (A CASE STUDY OF UNION BANK OF NIGERIA PLC)

THE NEED FOR EFFECTIVE MANAGEMENT OF ORGANIZATIONAL POLICIES AND PROCEDURES (A CASE STUDY OF UNION BANK OF NIGERIA PLC)

 

Table Of Contents


<p> </p><p>Title page &nbsp; — &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – i &nbsp; &nbsp; </p><p>Declaration — &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; -ii</p><p>Approval page — &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; -iii</p><p>Dedication — &nbsp; &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; -iv</p><p>Acknowledgement — &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; -v &nbsp; &nbsp; </p><p>Table of content &nbsp; — &nbsp; &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; -vi &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Abstract — &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; – &nbsp; &nbsp; &nbsp; -vii</p> <br><p></p>

Project Abstract

Abstract
Organizations operate within a framework of policies and procedures that guide their operations and decision-making processes. Effective management of these policies and procedures is crucial for the overall success and sustainability of the organization. This research project focuses on the importance of managing organizational policies and procedures, with a case study of Union Bank of Nigeria PLC. The study explores the significance of having well-defined policies and procedures in place within an organization, as they serve as a roadmap for employees, managers, and other stakeholders. Clear policies help in maintaining consistency, transparency, and compliance with regulatory requirements. Procedures, on the other hand, provide a systematic approach to carrying out tasks, ensuring efficiency and effectiveness in operations. Furthermore, the research delves into the challenges that organizations face in managing their policies and procedures effectively. These challenges may include issues such as outdated policies, lack of communication and training on policies, and resistance to change within the organization. Failure to address these challenges can lead to confusion, inefficiencies, and non-compliance, which can ultimately impact the organization's performance and reputation. The case study of Union Bank of Nigeria PLC offers insights into how a large financial institution manages its policies and procedures to ensure operational excellence and regulatory compliance. By examining the practices and strategies implemented by Union Bank, valuable lessons can be drawn for other organizations seeking to enhance their policy and procedure management. Moreover, the research highlights the role of leadership in driving the effective management of organizational policies and procedures. Strong leadership commitment is essential in fostering a culture of compliance and accountability within the organization. Leaders must communicate the importance of policies and procedures, provide adequate resources for their implementation, and regularly review and update them to align with changing business environments. In conclusion, this research underscores the critical need for organizations to prioritize the management of their policies and procedures. By establishing clear guidelines, ensuring effective communication, and fostering a culture of compliance, organizations can enhance their performance, mitigate risks, and build a strong foundation for long-term success. The insights gained from the case study of Union Bank of Nigeria PLC offer practical guidance for organizations looking to improve their policy and procedure management practices.

Project Overview

The need for effective management of organizational policies and procedures must be more sensitive to customer are and also order to up grade the workforce with exquisite training and motivation so as to union a winner or devil a set objective which is the main target.

 1.1        BACKGROUND OF THE STUDY

 The need for effective management of organizational polices and procedure in Nigeria business encouraged delegation making to business managers who not sit there as ceremonial needs rather they have the role of managing the organic function of management in today’s dynamic and competitive business environment in Nigeria. The research work is designed to expose aid the challenge ahead as future management parishioners in business.

Good policies provide definite and clear direction by top management and of the sometime allow subordinates to make their own decision with clearly stated limits. The usual sources of policies and procedure in Nigeria business embedded on managers and if is pertinent to mode that for a business to nation its position as a “going concern” entity, it is imperative that managers formulate policies plan effectively for the business enterprise. This is a major aspect of a task facing manager especially in a modern complex business situation. Therefore today mangers must take into consideration the following measures of the need for effective management of organizational policies and procedure in Nigeria business.

They must especially take into account the forces and trends such as environmental economics political sociological psychological technology legal and ethnical factors while formulating the policies that can facilitate the accomplishment of the overall objective and goals of the business in question.

Of course if a policy has been formulated but has not been carried out or implemented in action in cannot be effective since it has not come to the attention of the employee but it was the risk of being over cooked or misinterpreted, but according to Apala (1990: 59) he said that written polices are more precise and less prone to misunderstanding.

The need for effective management of organizational policies and procedure in Nigeria business to be properly executed the laid down rules guiding the organization must follow.

Procedure on the other land can so stated as the system that describes in details the step to be taken in order to accomplish a set objective in business which is the main target that head to the need for effective management of organizational policies and procedure emphasis more in detail while policies concentrate on the basis general approaches. A policy is therefore a guide for making decision thus according to Apala (1990:59) the simply defines policies as guide lines to managerial actions while Coventry and Barker (1985:93) defines policies as the guideline laid down in general or specific terms to make organization to mach the expected target or objective

 1.2     STATEMENT OF THE PROBLEM    

This boils down to what constitute the problem on the study of the need for effective management of organizational policies and procedure in Nigeria business exist on its own it need employers who will work in implementing those policies needed for effective business environment and all those will not take expected standard unless workers are properly motivated given them required training internal and external incentive and their salary may even be increased paying them over time and case things will be moving haphazardly and it will constitute a lot of problem to the study.

 1.3 PURPOSE OF THE STUDY   

Once case study will be union Bank of Nigeria Plc which is nation wide bank including moral branches we shall measure implemental of control effectiveness existing in the bank with aspect to certain principles and safeguards which must be incorporated in any control system as for as business is concern in Nigeria. They are as follows:

-    The system is must have objectives which are relative and sell designed procedure.

-    He is feedback information to let him know how is actual compares will the plans in the business of

-    Each manager in the business organization is given an opportunity to contribute towards the formulation of planning for which be still be held accountable.

-   They system must have a sound organizational structure and well designed procedure.

1.4       SCOPE OF THE STUDY

This study will be limited to few operational activities of banks we must not forget that a control missions of a bank as an intermediation is to protect the value which come into its. Therefore every activities in a bank has implication for the safety of value received given or transferred. Receiving cash deposit or paying withdrawal request are fairly universal function and would appear to have little room for variation from branch to branch examples will be foreign exchange transaction capital and money market operational transfer etc.

Operation rules dealing with these make assumption about the ability of a branch and it customers and the available of certain infrastructures. But this is not always the case so what happens in the exceptions care?

Our study should be limited to only such activities.

 1.5            RESEARCH HYPOTHESIS

HYPOTHESIS ONE

H0:   All cadres of workers in Union Bank of Nigeria Plc are not involved in

The need for effective management of organizational policies and procedure in Nigeria business.

Hi:     All cadres of workers in Union Bank of Nigeria Plc are not involved in

The need for effective management of organizational policies and procedure in Nigeria business.

HYPOTHESIS TWO

H0:   Effective management has not helped in today’s dynamic and

competitive environment

H0:   Effective management has helped in today’s dynamic and

competitive environment

 1.6            SIGNIFICANCE OF THE STUDY

The need for effective management of organizational policies and procedure in Nigeria business should help effective managers to maintain or reach to set objectives in the business world. The study is very timely especially today that all hands are on desk to enhance business in Nigeria because of the dynamic and competitive business environment. We are in and as such this research work is designed to exposé and aid the services minded managers to be adequately equipped to face the challenges a lead as future management parishioners in business.

For the need for effective management of organizational policies and procedure in Nigeria business. There are three decisions to be made

a)  Effective strategic planning

b)  Effective management

c)  Operational

 The need for effective management of policies in business is the process by which manager makes sure that resources are obtain since that expected rules and regulation are implemented and executed there no way the required resources not be obtained.

It is necessary to work according to organizational policies in business ventures so as not to go contrary which way affect the business rather the business will attain the it equilibrium point    

 1.7            DEFINITION OF TERMS

Asses -  Weight and appraise

Regulate -  To adjust to return to predetermine course

Performance - The act of doing work

Result - The out come of performance

Procedure - The way work is done

Efficiency - Resources input into a process to produce the optimum Amount of output

Effectiveness - Resources are used to achieve the desired ands

 REFERENCE

 Akpala C. (1990:59) Coupling Strategy to Operating Plans; Harvard Business

 Review May- June.

Newman W.H and Logan J.P (1976)Strategy policy and Central Management  7th Ed Cincinnati South Western Publishing Co

Ukeje S and Akanwa P. U (2000) Corporate Planning and Policy Owerri; Avan Global Publications


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