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Analysis of the impact of effective communication in increasing organizational productivity

 

Table Of Contents


<p> </p><div><div><p>Title page</p><p>i</p><p>Dedication</p><p>ii</p><p>Abstract</p><p>iii</p><p>Acknowledgement</p><p>iv</p><p>Table of contents</p><p>v</p><p>Lists of Tables</p><p>Lists of Figures</p><p><strong>

Chapter ONE

: INTRODUCTION</strong></p><p>1.1</p><p>Background of the study</p><p>1</p><p>1.2</p><p>Statement of the problem</p><p>4</p><p>1.3</p><p>Objectives/purposes of the study</p><p>5</p><p>1.4</p><p>Research questions/hypothesis</p><p>6</p><p>1.5</p><p>Significance of the study</p><p>6</p><p>1.6</p><p>Limitation of the study</p><p>6</p><p>1.7</p><p>Scope of the study</p><p>7</p><p>Chapter References</p><p>8</p><p><strong>

Chapter TWO

: REVIEW OF RELATED LITERATURE</strong></p><p>2.1</p><p>Theoretical framework for the study</p><p>9</p><p>2.2</p><p>Historical background</p><p>19</p><p>2.3</p><p>Current literature on theories postulated above</p><p>21</p><p>Chapter References</p><p>45</p><p><strong>

Chapter THREE

: &nbsp;RESEARCH DESIGN AND METHODOLOGY</strong></p><p>3.1</p><p>Research Design</p><p>46</p><p>3.2</p><p>Sources of Data</p><p>46</p><p>3.2.1</p><p>Primary Sources of Data</p><p>46</p></div><div><p><strong>8</strong></p><p>3.2.2</p><p>Secondary Sources of Data</p><p>47</p><p>3.3</p><p>The population of study</p><p>47</p><p>3.4</p><p>Sample Design and Determination of Sample Size</p><p>48</p><p>3.5</p><p>Methods of Data Collection</p><p>50</p><p>3.5.1</p><p>Questionnaire Design, Distribution and Collection of Responses</p><p>50</p><p>3.5.2</p><p>Secondary methods of Data Collection</p><p>50</p><p>3.6</p><p>Methods of Data Presentation and Analysis</p><p>51</p><p>Chapter References</p><p>52</p><p><strong>

Chapter FOUR

: DATA PRESENTATION AND ANALYSIS</strong></p><p>4.1</p><p>Data Presentation</p><p>53</p><p>4.1.1</p><p>Demographic characteristics</p><p>53</p><p>4.1.2</p><p>Presentation According to Key Research Questions</p><p>55</p><p>4.2</p><p>Analysis Based on Research Hypothesis</p><p>55</p><p><strong>

Chapter FIVE

: SUMMARY OF FINDINGS, RECOMMENDATION</strong></p><p><strong>AND CONCLUSION</strong></p><p>5.1</p><p>Summary of findings</p><p>62</p><p>5.2</p><p>Conclusion</p><p>64</p><p>5.3</p><p>Recommendations</p><p>63</p><p>Bibliography</p><p>65</p><p>Appendix</p><p>67</p><p>Questionnaire</p><p>68</p></div><div><p><strong>9</strong></p><p><strong>LIST OF TABLES</strong></p><p>Table 4:1.1 &nbsp;Age Distribution of Respondents</p><p>53</p><p>Table 4:1.2 &nbsp;Gender Distribution</p><p>54</p><p>Table 4.1.3 &nbsp;Distribution of respondents of Marital Status</p><p>54</p><p>Table 4.2.1 &nbsp;Do you know, the objectives of your organization, if yes,</p><p>where were they made known to you?</p><p>55</p><p>Table 4.2.2 &nbsp;Does knowledge of objective affect your attitude at work?</p><p>56</p><p>Table 4.2.3 &nbsp;Who communicates managerial decisions in your</p><p>organization?</p><p>56</p><p>Table 4.2.4 &nbsp;Which medium of communication do you prefer?</p><p>57</p><p>Table 4.2.5 &nbsp;To what extent do cordial relationships affect the</p><p>effective communication?</p><p>58</p><p>Table 4.2.6 &nbsp;In your opinion do you think that interpersonal relationship</p><p>with colleagues affect effectiveness of communication</p><p>in your organization?</p><p>58</p><p>Table 4.2.7 &nbsp;How long have you spent in this organization?</p><p>59</p><p>Table 4.2.8 &nbsp;Do you think that communication in your organization</p><p>is effective?</p><p>60</p><p>Table 4.2.9 &nbsp; If yes, do you think it improves managerial performance?</p><p>60</p><p>Table 4.2.10 Does &nbsp; knowledgeobjectiveofaffectcompany’syour</p><p>attitude to work?</p><p>61</p></div></div><h3></h3><br> <br><p></p>

Project Abstract

The topic of this research is Analysis of the Impact of Effective Communication in Increasing Organizational Productivity. A case study of the Nigerian Breweries Plc, Amaeke, Ngwo, Enugu, Enugu State. The researcher used survey design for the study. The population of the study was eight hundred and ninety-nine (899) employee of the company, with sample size of one hundred and thirty-three (133). The researcher used both the primary and secondary sources of data in the course of the study. The primary data were collected through the instrument of questionnaire and observation. The secondary data were collected from text books, journals, magazine, newspapers, and libraries. The research finding revealed that communication breakdown has effect in the management of an organization which results in low productivity. The researcher recommended among other management should continue to keep in touch with the workers on new development in the organization.

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