Thesis Abstract

Abstract
This thesis explores the impact of technology on modern secretarial practices within a corporate setting. The rapid advancement of technology has significantly transformed the roles and responsibilities of secretaries, leading to a shift in traditional practices and the adoption of new digital tools. This study aims to investigate how technology has influenced the efficiency, productivity, and job satisfaction of secretaries in the contemporary workplace. The research methodology employed in this study includes a comprehensive literature review to examine existing knowledge and research on the subject. Ten key areas within the literature review are identified, providing insights into the evolution of secretarial roles, the integration of technology, and the challenges faced by secretaries in adapting to technological advancements. Through an empirical research approach, this study gathers data from secretaries working in a corporate environment through surveys, interviews, and observations. The research methodology chapter outlines the design, sampling techniques, data collection methods, and analysis procedures utilized in this study. It also discusses ethical considerations and limitations encountered during the research process. The findings of this study reveal the significant impact of technology on modern secretarial practices, highlighting both the advantages and challenges faced by secretaries in utilizing digital tools. The discussion chapter analyzes the implications of these findings, addressing issues such as skill requirements, training needs, and the changing nature of secretarial roles in response to technological advancements. In conclusion, this thesis provides valuable insights into the evolving role of technology in shaping modern secretarial practices within corporate settings. The study contributes to the existing literature by offering practical recommendations for improving the integration of technology in secretarial work and enhancing the overall effectiveness of secretarial functions in the digital age. Keywords technology, secretarial practices, corporate setting, digital tools, efficiency, productivity, job satisfaction, literature review, research methodology, findings, implications, recommendations.

Thesis Overview

Research Overview: The modern workplace is constantly evolving, driven by technological advancements that have revolutionized various aspects of business operations. One area significantly impacted by these changes is secretarial practices, where traditional roles have been transformed by the adoption of technology. This research project titled "The Impact of Technology on Modern Secretarial Practices: A Case Study in a Corporate Setting" aims to delve into the implications of technological advancements on the roles, responsibilities, and effectiveness of secretarial professionals within a corporate environment. The project seeks to explore how technology has influenced the daily tasks and functions of secretaries, from communication and information management to scheduling and administrative support. By focusing on a corporate setting, the study will investigate the specific challenges and opportunities that arise from the integration of technology into secretarial practices in a professional environment. Through a comprehensive case study approach, the research will analyze real-world scenarios and gather insights from secretarial professionals, managers, and other stakeholders to provide a detailed understanding of the impact of technology on modern secretarial roles. Key areas of investigation will include the utilization of digital tools and software applications, the automation of routine tasks, the enhancement of communication processes, and the implications for productivity and efficiency within the secretarial function. The research will also consider the skills and competencies required for secretaries to adapt to technological changes effectively and the potential implications for career development and professional growth in this field. By examining the intersection of technology and secretarial practices within a corporate context, this project aims to contribute to the existing body of knowledge on the evolving role of secretaries in contemporary workplaces. The findings of this research will not only provide valuable insights for organizations seeking to optimize their secretarial functions but also offer guidance for individuals working in or aspiring to pursue a career in secretarial roles within a technology-driven environment.