Thesis Abstract

  According to the research made concerning the relationship between a worker’s life and his job, stress is assuming as number one killer disease in the modern world. The aim of this work was to find out the effect of stress on secretaries job performance, what factors caused this stress and how their effects were manifested and could be controlled.
          To do this, literature review relating to the effect of stress on workers especially the secretary worker, was conducted. A questionnaire was drawn up with which data were collected. This was also supplemented by face-to-face interviews with secretaries and observation.
          The researcher from data analysis find out that secretaries under-face a lot of stressing situations in the process of carrying out their duties but some were more annihilating in the effect than others. Three important stressors were indentified, they were
1.     Lack of adequate and important working materials and resources
2.     Work overload.
3.     Strenuous human relation in the workplace.
Recommendation were however made that adequate equipments should be provided for the secretaries and stress management programme should as well be introduced as this will help to examine stress and problem secretaries are passing through.

Thesis Overview