Thesis Abstract

Abstract
This thesis explores the implementation of digital tools to enhance record-keeping efficiency in secretarial administration. The study addresses the challenges faced in traditional paper-based record-keeping systems and investigates how digital tools can streamline processes and improve overall organizational effectiveness. The research methodology employed a mixed-methods approach, combining quantitative surveys and qualitative interviews with secretarial staff and administrators to gather data on current record-keeping practices and perceptions towards digital tools. The literature review examines existing studies on digital record-keeping technologies, organizational change management, and the role of secretarial administration in modern workplaces. Key themes include the benefits of digital tools in improving data accuracy, accessibility, and security, as well as the challenges of implementation such as staff resistance and training needs. The research methodology section outlines the data collection process, sampling strategies, and data analysis techniques used to derive meaningful insights from the gathered information. Findings from the study reveal a strong consensus among secretarial staff and administrators regarding the potential benefits of digital tools in enhancing record-keeping efficiency. Participants highlighted the importance of user-friendly interfaces, training programs, and ongoing technical support to facilitate successful adoption. The discussion of findings section delves into the implications of these results for organizational practice, emphasizing the need for comprehensive change management strategies and stakeholder engagement to ensure successful implementation. The conclusion synthesizes the key findings of the study and offers recommendations for organizations looking to implement digital tools for record-keeping in secretarial administration. These recommendations include investing in user training, providing ongoing technical support, and fostering a culture of continuous improvement and innovation. The study contributes to the existing literature by providing practical insights into the challenges and opportunities of transitioning from paper-based to digital record-keeping systems in secretarial administration. Overall, this thesis underscores the importance of leveraging digital tools to enhance record-keeping efficiency in secretarial administration, highlighting the transformative potential of technology in optimizing organizational processes and improving overall productivity. By embracing digital innovation and investing in staff training and support, organizations can unlock significant benefits in terms of data management, decision-making, and operational performance.

Thesis Overview