Thesis Abstract

Abstract
The advent of automation technologies has had a significant impact on various industries, including the role of secretaries in organizations. This research project aims to investigate the effects of automation on the performance of secretaries in the modern workplace. The study will explore how automation tools such as office software, email management systems, and virtual assistants have influenced the daily tasks and responsibilities of secretaries. Through a combination of qualitative and quantitative research methods, data will be collected from secretaries working in different organizations to assess the changes brought about by automation. Interviews and surveys will be conducted to gather insights on how automation has affected communication, scheduling, document management, and other key functions traditionally handled by secretaries. The research will also delve into the perception of secretaries towards automation, examining their attitudes and opinions regarding the integration of technology in their work environment. Factors such as job satisfaction, skill development, and job security will be considered to understand the overall impact of automation on the well-being and performance of secretaries. Furthermore, the study will investigate the challenges and opportunities that automation presents for secretaries. While automation can streamline processes and improve efficiency, it may also raise concerns about job displacement and the need for upskilling to adapt to changing job requirements. By exploring these aspects, the research aims to provide a comprehensive analysis of how automation is reshaping the role of secretaries in the contemporary workplace. The findings of this research project are expected to contribute to the existing body of knowledge on the intersection of technology and administrative roles. By shedding light on the implications of automation for secretaries, organizations can gain valuable insights into optimizing the integration of technology to enhance secretary performance and job satisfaction. Ultimately, this research seeks to provide a nuanced understanding of the impact of automation on secretaries and offer recommendations for effectively managing the transition towards a more automated work environment.

Thesis Overview

There is a revolution going on in the office. The revolution is about development in technology in the use of automated machines.  The trust is about information processing which affects no other person than the secretary.  It involves new technology, new ways of handling and using these equipment modern offices are different from the old.  Research questions were formulated and made use of collection of data from respondent 30 questionnaires was distributed, while only 25 were returned.  Descriptive statistic method was used and analyzed using four points mean scale. A mean score of 280 and above will be considered significant (s) and below will be considered not significant (NS).  Automation has really enhanced the work of the secretary by ensuring greater speed and accuracy.  It was also found out that there is a need to send secretaries on training programs on the use of modern automation as this will be beneficial to the organization. The study recommended that all organization should be fully equipped with automated machines undermining the financial implication.