Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Overview of Human Relations Skills
2.2 Importance of Human Relations Skills in Business Organizations
2.3 Theoretical Frameworks in Human Relations
2.4 Communication Skills in Human Relations
2.5 Conflict Resolution and Negotiation Skills
2.6 Leadership and Teamwork Skills
2.7 Emotional Intelligence in Human Relations
2.8 Diversity and Inclusion in Human Relations
2.9 Technological Skills in Human Relations
2.10 Training and Development of Human Relations Skills

Chapter THREE

3.1 Research Design
3.2 Population and Sampling Techniques
3.3 Data Collection Methods
3.4 Measurement Instruments
3.5 Data Analysis Techniques
3.6 Ethical Considerations
3.7 Validity and Reliability
3.8 Limitations of the Methodology

Chapter FOUR

4.1 Overview of Findings
4.2 Analysis of Human Relations Skills of Office Technology and Management Graduates
4.3 Comparison with Industry Requirements
4.4 Factors Influencing Human Relations Skills
4.5 Recommendations for Improving Human Relations Skills
4.6 Implications for Business Organizations
4.7 Future Research Directions
4.8 Conclusion

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusion
5.3 Recommendations
5.4 Contributions to Knowledge
5.5 Implications for Practice
5.6 Areas for Future Research
5.7 Reflection on Research Process
5.8 Conclusion