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Professional ethics required of office manager in a changing office environment (a case study of selected institutions in owerri, imo state)

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Evolution of Office Management
2.2 Importance of Professional Ethics in Office Management
2.3 Ethical Issues in the Workplace
2.4 Role of Office Manager in Upholding Professional Ethics
2.5 Professional Ethics Guidelines for Office Managers
2.6 Ethical Decision Making in Office Management
2.7 Impact of Technology on Professional Ethics in Office Management
2.8 Ethical Leadership in the Office Environment
2.9 Training and Development in Professional Ethics for Office Managers
2.10 Case Studies on Ethics in Office Management

Chapter THREE

3.1 Research Design
3.2 Population and Sampling Techniques
3.3 Data Collection Methods
3.4 Questionnaire Design and Administration
3.5 Interview Procedures
3.6 Ethical Considerations in Research
3.7 Data Analysis Techniques
3.8 Validity and Reliability of Research Instruments

Chapter FOUR

4.1 Overview of Research Findings
4.2 Analysis of Ethical Practices in Selected Institutions
4.3 Comparison of Ethical Standards in Different Office Environments
4.4 Challenges Faced by Office Managers in Upholding Professional Ethics
4.5 Strategies for Improving Ethical Behavior in the Workplace
4.6 Recommendations for Enhancing Professional Ethics among Office Managers
4.7 Implications of Findings for Office Management Practices
4.8 Future Research Directions

Chapter FIVE

5.1 Conclusion and Summary
5.2 Summary of Key Findings
5.3 Contributions to Knowledge
5.4 Practical Implications
5.5 Recommendations for Future Practice

Thesis Abstract

 
This study was a build up of additional information as an extension of knowledge in secretarial profession. It studied the profession ethics required of secretaries in changing office environment. Because it has been observed with total dismay that some secretaries are ignorant of the set of code of conduct that is required of them in discharging their duties. This research work will enlighten the secretarial profession to the public. It also serves as a guide to employers in recruiting. The secretaries should display the required code of conduct in carrying out jobs in the work place. The secretary often times faced with problems that tend to hinder her from being ethical. It is therefore not out of place to conclude that the secretary, though may encounter obstacle in trying to be principled in the work place, should strive to handle these obstacles diplomatically as professional ethics has a great positive impact on the job of the secretary.

Thesis Overview

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