Chapter 1

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter 2

2.1 Overview of Public Relations
2.2 Evolution of Public Relations
2.3 Theoretical Frameworks in Public Relations
2.4 Functions of Public Relations
2.5 Importance of Public Relations
2.6 Public Relations Strategies
2.7 Public Relations in Crisis Management
2.8 Public Relations and Brand Image
2.9 Public Relations in Digital Age
2.10 Measurement of Public Relations Effectiveness

Chapter 3

3.1 Research Design
3.2 Research Approach
3.3 Data Collection Methods
3.4 Sampling Techniques
3.5 Data Analysis Procedures
3.6 Ethical Considerations
3.7 Reliability and Validity
3.8 Limitations of the Methodology

Chapter 4

4.1 Overview of Findings
4.2 Demographic Analysis
4.3 Customer Feedback Analysis
4.4 Impact of Public Relations on Customer Perception
4.5 Comparison of Public Relations Strategies
4.6 Case Studies
4.7 Recommendations for Improvement
4.8 Implications for Practice

Chapter 5

5.1 Summary of Findings
5.2 Conclusion
5.3 Contributions to Knowledge
5.4 Practical Implications
5.5 Suggestions for Future Research