Thesis Abstract

Abstract
The integration of artificial intelligence (AI) technologies into library services has revolutionized the way information is accessed, managed, and disseminated. This thesis explores the impact of AI on library services and user experience, focusing on how these technologies are transforming traditional library functions and enhancing user engagement. The study investigates the benefits and challenges of implementing AI in libraries, and its implications for information professionals and library patrons. Chapter One provides an introduction to the research topic, outlining the background of the study, problem statement, objectives, limitations, scope, significance, structure of the thesis, and key definitions. The literature review in Chapter Two examines ten key studies on AI applications in libraries, highlighting the current trends, challenges, and opportunities in this field. Chapter Three presents the research methodology, including the research design, data collection methods, sampling techniques, and data analysis procedures. The chapter also discusses ethical considerations and limitations of the research process. Chapter Four discusses the findings of the study, analyzing the impact of AI on library services and user experience based on the data collected. The chapter explores the various ways in which AI technologies are being utilized in libraries to enhance information retrieval, recommendation systems, virtual assistants, and personalized services. The conclusion and summary in Chapter Five provide a comprehensive overview of the study findings, implications for practice, and recommendations for future research. The study highlights the potential of AI to transform library services and improve user experience, while also addressing the challenges and ethical considerations associated with these technologies. Overall, this thesis contributes to the growing body of knowledge on the role of AI in libraries and its impact on information professionals and library users.

Thesis Overview

The project titled "Exploring the Impact of Artificial Intelligence on Library Services and User Experience" aims to investigate the influence of artificial intelligence (AI) on library services and user experience. In recent years, AI technologies have been increasingly integrated into various sectors, including libraries, to enhance efficiency, accessibility, and user satisfaction. This research seeks to provide a comprehensive analysis of how AI is transforming traditional library services and shaping the overall user experience in library settings. The research will begin by examining the background of AI technology and its applications in the library and information science field. It will identify the current trends and challenges related to the implementation of AI in libraries and highlight the potential benefits and drawbacks of this technology. The project will also define the scope and limitations of the study to ensure a focused and relevant investigation. One of the key objectives of this research is to explore the specific ways in which AI is being utilized in library services, such as cataloging, information retrieval, user assistance, and personalized recommendations. By conducting a thorough literature review, the study will identify existing research findings, best practices, and case studies that demonstrate the impact of AI on library operations and user interactions. The research methodology will involve a combination of qualitative and quantitative approaches, including surveys, interviews, and data analysis. By engaging with librarians, users, and AI experts, the project aims to gather valuable insights into the perceptions, attitudes, and experiences regarding AI-powered library services. The findings from these research activities will be critically analyzed and discussed in Chapter Four of the thesis. Through an in-depth discussion of the research findings, Chapter Four will explore the implications of AI on library services and user experience. It will examine the opportunities and challenges associated with the integration of AI technologies in libraries, as well as the potential impacts on library staff roles, user engagement, and information access. The chapter will also highlight the ethical considerations and privacy concerns related to AI adoption in library settings. Finally, the thesis will conclude with Chapter Five, which will summarize the key findings, implications, and recommendations derived from the research. The conclusion will provide insights into the future directions of AI in libraries, including potential areas for further research and practical strategies for enhancing AI-driven library services. Overall, this project seeks to contribute to the ongoing discourse on the role of AI in transforming library services and improving user experiences in the digital age.