Thesis Abstract

Cost-drivers are essential factors that significantly influence the costs associated with various activities within libraries. Identifying and selecting appropriate cost-drivers is crucial for effective cost management and resource allocation. This research project focuses on exploring the criteria for selecting cost-drivers for different library activities such as automation, communications, facilities and physical plant, human resources, public services, public and community relations, technical services, and technology. Understanding the cost-drivers for automation in libraries involves examining factors such as software licensing fees, hardware maintenance costs, and staff training expenses. These elements directly impact the overall costs of implementing and maintaining automated systems in libraries. By selecting appropriate cost-drivers related to automation, library managers can accurately assess the financial implications of technology upgrades and expansions. Communication costs within libraries encompass a wide range of expenses, including telephone bills, internet services, and software subscriptions for internal communication platforms. By identifying the key cost-drivers in this area, libraries can optimize their communication strategies while controlling expenses. Effective selection of cost-drivers for communication activities enables libraries to streamline their operations and enhance information-sharing processes. Facilities and physical plant expenses are significant cost-drivers for libraries, encompassing rent, utilities, maintenance, and security costs. Selecting the right cost-drivers for these aspects is essential for budget planning and facility management. By understanding the criteria for evaluating cost-drivers related to facilities, libraries can make informed decisions about space utilization, maintenance schedules, and resource allocation. Human resources constitute a major cost-driver for libraries, including salaries, benefits, training, and recruitment expenses. Identifying the criteria for selecting cost-drivers in this area is crucial for workforce planning and performance management. By aligning cost-drivers with strategic human resource objectives, libraries can optimize staffing levels and enhance employee productivity. Public services and community relations activities involve costs related to outreach programs, events, partnerships, and promotional materials. Selecting appropriate cost-drivers for these initiatives is essential for enhancing community engagement and measuring the impact of public services. By evaluating the criteria for cost-driver selection in this area, libraries can assess the effectiveness of their outreach efforts and allocate resources efficiently. Technical services in libraries involve costs associated with cataloging, acquisitions, and database management. Identifying the key cost-drivers in this domain is essential for optimizing technical workflows and enhancing collection development processes. By selecting appropriate cost-drivers for technical services, libraries can improve cataloging accuracy, streamline acquisitions procedures, and leverage technology for efficient information management. Technology costs in libraries encompass expenses for software upgrades, equipment maintenance, and digital resources. Selecting the right cost-drivers for technology investments is crucial for aligning IT budgets with organizational goals and priorities. By evaluating the criteria for cost-driver selection in technology, libraries can leverage innovative solutions, enhance user experiences, and stay abreast of digital trends.

Thesis Overview