Thesis Abstract

Abstract
Insurance claim fraud is a significant challenge faced by insurance companies, leading to financial losses and damaged reputation. In response to this issue, predictive modeling has emerged as a promising approach to detect and prevent fraudulent activities in insurance claims. This thesis focuses on the development and implementation of a predictive modeling system for insurance claim fraud detection. The study aims to investigate the effectiveness of various machine learning algorithms in accurately identifying fraudulent insurance claims. Chapter 1 provides an introduction to the research topic, followed by a background study that explores the prevalence of insurance claim fraud and its impact on the industry. The problem statement highlights the need for reliable fraud detection methods, while the objectives of the study outline the specific goals to be achieved. The limitations and scope of the study are also discussed, along with the significance of the research findings. The chapter concludes with an overview of the thesis structure and definitions of key terms used throughout the document. Chapter 2 presents a comprehensive literature review on insurance claim fraud detection techniques, focusing on the evolution of predictive modeling in fraud detection. The chapter discusses relevant studies and research findings related to machine learning algorithms, data preprocessing techniques, feature selection methods, and model evaluation metrics in the context of insurance fraud detection. In Chapter 3, the research methodology is detailed, outlining the data collection process, dataset characteristics, and preprocessing steps. The chapter also describes the selection and implementation of machine learning algorithms, including decision trees, logistic regression, random forests, and neural networks. Model evaluation techniques such as accuracy, precision, recall, F1 score, and ROC curve analysis are utilized to assess the performance of the predictive models. Chapter 4 presents a detailed discussion of the experimental results obtained from the application of various machine learning algorithms to the insurance claim fraud detection task. The chapter analyzes the performance of each algorithm in terms of detection accuracy, false positive rate, and computational efficiency. The findings are compared and contrasted to identify the most effective approach for fraud detection in insurance claims. In Chapter 5, the thesis concludes with a summary of the research findings, highlighting the key contributions and implications for the insurance industry. The challenges encountered during the study are discussed, along with recommendations for future research in the field of predictive modeling for insurance claim fraud detection. The thesis provides valuable insights into the potential of machine learning algorithms to enhance fraud detection capabilities and improve the overall security of insurance claims processing systems. Keywords Insurance claim fraud, Predictive modeling, Machine learning algorithms, Fraud detection, Data preprocessing, Model evaluation.

Thesis Overview