Thesis Abstract

Abstract
This thesis investigates the impact of emotional intelligence on employee performance in the workplace. Emotional intelligence is increasingly recognized as a crucial factor in determining individual success and effectiveness in various domains, including the workplace. The study aims to explore how emotional intelligence influences employee performance and to provide insights into strategies that organizations can use to enhance emotional intelligence among their workforce. Chapter One provides an introduction to the research topic, including the background of the study, the problem statement, objectives, limitations, scope, significance, structure of the thesis, and definitions of key terms. Chapter Two presents a comprehensive literature review that examines existing research on emotional intelligence, employee performance, and their interplay in the workplace context. The literature review comprises ten key themes that are relevant to the research topic. Chapter Three outlines the research methodology employed in this study. It includes detailed descriptions of the research design, population and sample selection, data collection methods, data analysis techniques, and ethical considerations. The chapter also discusses the validity and reliability of the research instruments used to gather data. Chapter Four presents the findings of the study, highlighting the relationship between emotional intelligence and employee performance. The chapter delves into the implications of the findings for organizations and offers recommendations for enhancing emotional intelligence in the workplace to improve overall employee performance and well-being. Finally, Chapter Five concludes the thesis by summarizing the key findings, discussing their implications for theory and practice, and suggesting areas for future research. The study contributes to the growing body of knowledge on emotional intelligence and its impact on employee performance, offering valuable insights for human resource management professionals, organizational leaders, and researchers interested in enhancing workplace effectiveness through emotional intelligence development.

Thesis Overview

The research project titled "Exploring the Impact of Emotional Intelligence on Employee Performance in the Workplace" aims to investigate the relationship between emotional intelligence (EI) and employee performance within organizational settings. Emotional intelligence is a critical factor in determining how individuals perceive and manage emotions, both in themselves and in others, and it has been increasingly recognized as a key component of successful workplace interactions and outcomes. The study will delve into the existing literature on emotional intelligence, employee performance, and their interconnection to provide a comprehensive overview of the theoretical framework underpinning the research. By exploring the impact of emotional intelligence on employee performance, the research seeks to contribute valuable insights into how emotional intelligence can enhance individual and organizational effectiveness in the workplace. The research will employ a mixed-methods approach, combining quantitative surveys to measure emotional intelligence levels and employee performance metrics, as well as qualitative interviews to gather in-depth perspectives on the subjective experiences and perceptions of employees and managers. By utilizing a multi-faceted research design, the study aims to capture the complexity of emotional intelligence and its implications for employee performance in a nuanced and comprehensive manner. The findings of this research are expected to provide practical implications for organizations looking to enhance employee performance through the development of emotional intelligence competencies. By uncovering the mechanisms through which emotional intelligence influences employee behavior, motivation, and overall performance outcomes, the study aims to offer actionable recommendations for HR practitioners, managers, and organizational leaders seeking to create a more emotionally intelligent and productive workplace environment. Overall, the research project on "Exploring the Impact of Emotional Intelligence on Employee Performance in the Workplace" aspires to contribute to the growing body of knowledge on emotional intelligence in organizational contexts, shedding light on its significance for employee performance and offering practical insights for fostering a more emotionally intelligent workforce.