developing a crisis management plan for a small business
Table Of Contents
Table of Contents:
Chapter 1
: Introduction- Background on bakery business
- Purpose of crisis management plan
- Scope and objectives of the project
- Definition of key crisis management terms
Chapter 2
: Research- Literature review on best practices
- Case studies of small business crises
- Risk assessment for bakery operations
Chapter 3
: Crisis Management Plan- Communication protocols
- Emergency response procedures
- Reputation management strategies
Chapter 4
: Business Continuity Planning- Succession planning
- Backup systems
- Alternative facilities
Chapter 5
: Implementation and Evaluation- Training and drills
- Plan maintenance schedule
- Performance metrics for evaluation
Thesis Abstract
Abstract
This project will develop a crisis management plan for a small bakery business with 10 employees located in downtown Anytown. The bakery currently does not have formal policies, procedures or plans in place to effectively respond to and manage potential crises or disruptions to business operations. This project will research best practices in crisis management planning for small businesses. It will then develop a comprehensive crisis management plan tailored specifically for the bakery's operations, risks, and resources. The plan will address key areas such as crisis communication protocols, emergency response procedures, reputation management strategies, and business continuity planning. It is anticipated this crisis management plan will help the bakery effectively respond to and recover from potential crises to minimize negative impacts on operations, staff and customers.
Thesis Overview
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