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The importance of ethics and social responsibilities of business organisation ( a case study of nigerian bottling company plc enugu )

 

Table Of Contents


Thesis Abstract

Abstract
Ethics and social responsibilities have become critical aspects of business operations in today's globalized world. This research project focuses on the importance of ethics and social responsibilities of business organizations, with a specific case study of the Nigerian Bottling Company Plc in Enugu. The study examines the ethical practices and social responsibilities of the company, exploring how these factors impact the organization's reputation, employee morale, customer loyalty, and overall success. The research utilizes a mixed-method approach, combining both qualitative and quantitative data collection methods. Qualitative data is gathered through interviews with key stakeholders within the Nigerian Bottling Company Plc, including managers, employees, and customers. These interviews provide insights into the company's ethical framework, social responsibility initiatives, and the perceived impact of these practices on various aspects of the business. Quantitative data is collected through surveys distributed to a sample of employees and customers of the Nigerian Bottling Company Plc in Enugu. The surveys aim to quantify the level of awareness and perception of the company's ethical practices and social responsibility initiatives among stakeholders. Statistical analysis of the survey data helps to identify any correlations between ethical practices, social responsibilities, and key performance indicators such as employee satisfaction, customer loyalty, and financial performance. The findings of this research project highlight the significant role that ethics and social responsibilities play in shaping the success of business organizations. The Nigerian Bottling Company Plc in Enugu serves as a case study to illustrate how a company's commitment to ethical business practices and social responsibility can lead to a positive impact on its reputation, employee engagement, customer loyalty, and financial performance. Overall, this research contributes to the growing body of knowledge on the importance of ethics and social responsibilities in business organizations, particularly within the context of emerging markets like Nigeria. The insights gained from this study can inform strategic decision-making processes within companies, helping them to develop sustainable business practices that benefit not only their bottom line but also society at large.

Thesis Overview

                                    INTRODUCTION

I.I  BACKGROUND OF THE STUDY

          Ethical and social responsibilities of business organization have always been a critical concern of every social. Each society strives to ensure that tose who engage in any form of business within the society are always morally upright in their daily actin=vities.

          Ethical and social responsibilities are ideas that focus on moral conscience of business. The concept of ethical responsibilities has to do with those issues tht concern business mn’s attitude to their organization as wll as their customers, while socil responsibilities has to do with the duties or obligations of business to the problems interest and needs of the social at large.

          Business organizations are constantly changing so do their environment. The bigger the organizations the more important the issue of ethical and social resposibiliies becomes. Many business are large and powerful economically so much that their decisions and policies have vital impact on the society. This means that a rowth in economic power also entails a corresponding growth in social powers as well as social responsibilities. The growth therefore increases phenomenally the moral ethical responsibilities of such organization to the world around its area ofoperation. This is because the more the changes in economic growth of business, the more the society expects from that organization. Therefore business organization should have a changing social role, which enables it to adapt and shape its environments, so that it can become and remain viable. In the circumstance, any business organization that wishes to hold on to its economic power must of a necessity, be sure that it is exercising an equivalent amount of social / ethic roles to the social. The equation which should always balance, hardly balances in these days of competition and dubious business dealings that result in spurious /superficial profit declaration.

          The research topic that can also be tagged ethical and social responsibilities of Nigeria Bottling plc Enugu, is one that is intended to determine how ethically and socially responsible the company is.

1.2) STATEMENT OF THE PROBLEM

          The following are the statement of the problem

  1. It is difficult to ascertain the extent of neglect of social responsibnilities and unethical trade practices by Nigeria Bottling company plc show deviatin from governmental rules set up to guide the functions and activities of various business organizations.
  2. The bigger NBC grows, the more unethical responsible it becomes.
  3. Neglect of social responsibilities and unethical by NBC result in the declaration of over-bloated profit margins.
  4. Unethical cum social responsibilities of NBC plc has led to social and environmental problems to their customers and host communities.

1.3) OBJECTIVES OF THE STUDY

          Society not onlty expects economic performance from firms they also expect to find correlation between economic performance and the discharge of its ethical and social responsibilities to the society.

          With the emergence of such special interest groups in the country as environmtal rights activities, oil mineral producing areas association and other pressure groups and with the increasing report of clasher between firms and their host communities. The need for a study of or the highlighting of the importance of ethical and social responsibilities of business organization becomes more imperative, hence the choice of this topic.

          The purpose of the study can further be explained as follows:

  1. To determine to what extent neglect of social and ethical responsibilities by NBc plc Enugu show a deviation from government rules set up to guide the functions and activities of various business organization.
  2. To find out why marginal growth of NBC plc breeds more unethical and social irresponsibility in its wake.
  3. To determine the extent lack of ethical and social responsibiolity has contributed in the profit margin of NBC plc Enugu.
  4. To ascertain how unethical cum social irresponsibility of NBC plc has led to social and environmental problems to their customers and host communities.



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