Thesis Abstract

Abstract
The social responsibility of companies in the development of their host communities is a topic of increasing interest and importance in the business world. As corporations continue to play a significant role in global economies, there is a growing recognition of the need for businesses to actively engage in activities that benefit the communities in which they operate. This research aims to explore the various dimensions of corporate social responsibility (CSR) and its impact on the development of host communities, with a specific focus on the hospitality industry. The hospitality sector, characterized by its close interaction with local communities, presents a unique opportunity for companies to make a positive impact on the social and economic development of their host regions. By engaging in CSR initiatives such as community development projects, environmental conservation efforts, and local employment opportunities, hospitality companies have the potential to create shared value for both their business and the communities they serve. Through a comprehensive review of existing literature on CSR and community development, this research seeks to identify best practices and strategies that hospitality companies can adopt to enhance their social responsibility efforts. By examining case studies and examples of successful CSR programs in the hospitality industry, this study aims to provide practical insights for companies looking to improve their community engagement initiatives. Furthermore, this research will investigate the challenges and barriers that companies face in implementing effective CSR programs in their host communities. Factors such as resource constraints, stakeholder expectations, and regulatory frameworks will be examined to better understand the complexities of integrating social responsibility into business operations. Overall, this research contributes to the growing body of knowledge on the role of companies in promoting sustainable development in their host communities. By highlighting the importance of social responsibility and providing guidance on how companies can maximize their positive impact, this study aims to inspire greater corporate involvement in community development efforts. Ultimately, the findings of this research can help inform decision-making processes for hospitality companies seeking to align their business practices with the broader goals of social responsibility and sustainable development.

Thesis Overview

Introduction

1.1 Background to the Study

Profit maximization was regarded as the primary mission and over-reaching economic motive of any business enterprises little or no attention was paid to the fact that, in pursuit of their profit objective, business enterprises have to be ask to assemble the resource from the local environment and have the stable socio-political and investment climate in which to operate successfully. If business organization relies on society for existence, it is only logical that this environment be acculturated and nurtured to ensure its continuity. It is in this regard that the orientation of the modern business manager has changed to reflect the increasingly important interdependence between organizations and there environments with these, there is an increasing public glamour that business should participate actively in the well being and environment in which they operate and make their profit.

However, the aim of establishing any business is to provide competitive goods and services to the consumer and society at large. This does not however, mean that they have concluded their obligation to the people especially to the host community where the business is sited and operated.

Although there is no law as what form of services the host community should benefit from the business, it is morally obliged to cater for at least their host. This they do by aiding the development of infrastructures such as access roads where necessary and the provision of good water for domestic use and also the provision of electricity of the local population. Other forms of services that could be rendered for the young members of that community and of course the provision of gainful employment for those who have graduated from college.

There are a lot of other services that the host community can benefit from the business such as the provision of safety measures against pollution other air or water. On the other hand, to the business also look forward to the local populace, for continued patronage and also for ensuring the safety of lives and properties of the business and employees of that business who are not from that community. Therefore, the recognition by businessmen of the need to keep the good of society as a whole to mind while conducting business in the bed-rock of social responsibility.  

1.2         Statement of the Problem

            The controversy about the public clamor that business should participate actively in the well being and welfare of the community, society environment in which they operate and make their profit are the problems among others this research intend to solve. Has business social responsibility any part to play in the total marketing effort of business organizations or enterprises?

            Does business social responsibility contribute anything to the total revenue of the company? Is the conception that there is no need for business enterprise to be socially responsible to its society “SHELL PORT-HARCOURT” true or false? Of what use is business social responsibility to the general public? The problem for this research is what the responsiveness of companies to social responsibility is.

1.3       Scope of the Study

The scope of social responsibilities of business in relation to this project focus on obligation which business have voluntarily imposed on themselves to ensure the survival of the system under which they thrive. In order to give the reader a board base from which to see all of the implications of the social responsibilities of business, it is necessary to examine such responsibilities from the perspective of consumers, employees and general public shell Port Harcourt.

Time and financial constraints are the two limitation of this study. Subsequent difficulty in obtaining data from other companies led to the selection of shell company Port Harcourt as a case study.

This limits the generalized ability of the conclusions of the research to shell Port Harcourt and no other company in the country.

Another problem was the shortage of literature on related topics and non- availability of shell publications in libraries. The absence of accurate and up to date statistical figures because of the recent of events as regards the research topic.

1.4       Objective of the Study

            This research work was conducted with the following main objectives:

a.       To met up with the requirement in partial fulfillment for the award of B.Sc in the department of Business Administration Oduduwa University, Ipetumodu, Ile-Ife.

b.     To examine and determine the extent of benefits that the company shell company has contributed to the development of Port Harcourt in response towards to the business social responsibility.

c.       To investigate the causes of business enterprise nonchalant attitudes towards business social responsibility to the development of its host community.

d.     To advance solution of the problems of business social responsibility to the development of her host community.

1.5       Research Questions

This study intends to provide answers to these questions.

a.       Does social responsibility of business organization enhance the development of the community?

b.     In what way has the company carried out their social responsibility in community?

c.       To know the extent of implementation of this policy, the problems, argument and difficulties facing the company in carrying out their social responsibility in their host community.

1.6       Research hypotheses

The following research hypothesis are formulated for the purpose of carrying out this project of which:

Hypothesis I: H0: socials responsibility of business does not significantly enhance the success and development of the host community

H1: social responsibility of business significantly enhances the success and development of the host community.

Hypothesis 2 I: H0: There is no significant relationship between the success of business and its social responsibility.

H1: There is a significant relationship between the success of business and its social responsibility.

1.7       Significance of the Study

This research is significant in the sense that it provides the basis for further research into the topics by providing related data.

This study is also of important for the fact that business have been criticized on ethical, moral, economic and political grounds. Businesses have also contributed to the determination of our physical environment the case of SHELL company’s pollutants like poisonous waste materials have been buried in abandoned plant sites; solid wasters have been thrown into lakes and seas or rivers; poisonous gases have been released into the air we breathe etc. Trying to be socially responsible involves extra cost or expenses for industries.

This study is important because it will be useful to “SHELL COMPANY” and its customers by helping them understand and appreciate more of the effort it has made. If any, it will also be useful to the government and registration because it will help them make more meaning

And useful legislature and help them to set achievable standards concerning social responsibility of businesses.

1.8       Limitation of the Study

The data used in writing this research work is gather from both primary and secondary sources.

The writer of this project work was face with several problems while gathering information from various sources,

At start, financial constraint was the major problem faced with during the course of gathering information for this project work, this is due to high cost of browsing on the internet.

1.9       Definition f Terms

Multinational corporations (MNC) or multinational enterprises (MNE)

This are organizations that are own or control production or services facilities in one or more countries other than the home country. For example, when a corporation is registered in more than one country or has operations in more than one country, it may be attributed as MNC. Usually, it is a large corporation which both produces and sells goods or services in various countries. It can also be referred to as an international corporation or “transnational corporation”. Social responsibility is an ethical theory that an entity, be it an organization or individual, has an obligation to act to benefit society at large. Social responsibility is a duty every individual has to perform so as to maintain a balance between the economy and the ecosystems. A trade-off may exist between economic development, in the material sense, and the welfare of the society and environment.

Social Responsibility means: sustaining the equilibrium between the two. It pertains not only to business organizations but also to everyone whose any action impacts the environment. This responsibility can be passive, by avoiding engaging in socially harmful acts, or active, by performing activities that directly advance social goals. A Community: is a social unit of any size that shares common values. Although embodied or face-to-face communities are usually small, larger or more extended communities such as a national community, international community and virtual community are also studied. In human communities, intent, belief, resources, preferences, needs, risks, and a number of other conditions may be present and common, affecting the identity of the participants and their degree of cohesiveness. Host Country: Nation in which individuals or organizations from other countries or states are visiting due to government invitation or meeting.