<p>&nbsp;         <b>TABLE OF CONTENTS&nbsp;</b></p><p>DECLARATION....................................................................................ii</p><p>&nbsp;DEDICATION......................................................................................iii</p><p>&nbsp;ACKNOWLEDGEMENT......................................................................iv</p><p>ABSTRACT ........................................................................................v&nbsp;</p><p>TABLE OF CONTENTS .....................................................................vi&nbsp;</p><p>LIST OF TABLES................................................................................ix&nbsp;</p><p>LIST OF FIGURES ............................................................................x&nbsp;</p><p><b>

Chapter ONE

..................................................................................1</b>&nbsp;</p><p>INTRODUCTION ...............................................................................1</p><p>&nbsp;1.1 Background to the Study ............................................................1&nbsp;</p><p>1.2 Statement of the Problem.............................................................2&nbsp;</p><p>1.3 Aim and Objectives of the Study..................................................4&nbsp;</p><p>1.4 Research questions......................................................................4&nbsp;</p><p>1.5 Justification of the study................................................................4&nbsp;</p><p>1.6 Methodology.................................................................................6&nbsp;</p><p>1.7 Scope of Study.............................................................................6&nbsp;</p><p>1.8 Organization of the study...............................................................7&nbsp;</p><p><b>

Chapter TWO

................................................................................9</b>&nbsp;</p><p>2.0 LITERATURE REVIEW ...............................................................9&nbsp;</p><p>2.1 Introduction..................................................................................9&nbsp;</p><p>2.2 Concept of Conflict........................................................................9&nbsp;</p><p>2.2.1 Meaning of Conflict...................................................................10</p><p>2.2.2 Conflict Types: .......................................................................12&nbsp;</p><p>2.2.3 Functional Conflict Outcomes.................................................15&nbsp;</p><p>2.3 Conflict Viewpoints.....................................................................17&nbsp;</p><p>2.4 Nature of Construction Industry .................................................18&nbsp;</p><p>2.5 conflict Sources in construction of projects...............................19&nbsp;</p><p>2.5.1 Conflict arising from contract document.................................23&nbsp;</p><p>2.5.2 Conflict between stakeholders................................................26&nbsp;</p><p>2.6 Managing Construction conflict ................................................29&nbsp;</p><p>2.6.1 Using Thomas-Kilmann Conflict Management Model. ...........32&nbsp;</p><p>2.7 Conceptual Framework..............................................................35&nbsp;</p><p><b>

Chapter THREE

...........................................................................37&nbsp;</b></p><p>PROFILE OF STUDY AREA AND METHODOLOGY ......................37&nbsp;</p><p>3.1 Introduction.................................................................................37&nbsp;</p><p>3.2 Research Design ........................................................................37&nbsp;</p><p>3.3 Study Population........................................................................38&nbsp;</p><p>3.4 Sampling Technique and Sample Size ......................................38&nbsp;</p><p>3.5 Data Gathering..........................................................................39&nbsp;</p><p>3.6 Questionnaire Development .....................................................40&nbsp;</p><p>3.6.1 Questionnaire Administration..................................................40&nbsp;</p><p>3.6.2 Measurements..........................................................................41&nbsp;</p><p>3.7 Data Analysis..............................................................................42&nbsp;</p><p>3.8 Profile of Ashanti Region ...........................................................42&nbsp;</p><p><b>

Chapter FOUR

.............................................................................44&nbsp;</b></p><p>4.0 DATA PRESENTATION AND ANALYSIS..................................44&nbsp;</p><p>4.1 Introduction.................................................................................44</p><p>4.2 Demographic characteristics of participants..............................44&nbsp;</p><p>4.3 Causes of conflict in construction of public projects in Lagos .........................................................................................................48&nbsp;</p><p>4.3.1 The general causes of conflict .............................................48&nbsp;</p><p>4.3.2 Contract-related Causes of conflict. Conflicts Emanating from Contracts .......................................................................................52&nbsp;</p><p>4.3.3 Comparisons of General and Contract-Related Causes of Conflict ...................................................................................54&nbsp;</p><p>4.4 Effect of conflict on construction projects.................................57&nbsp;</p><p>4.5 Conflict management styles used in construction project ..........60&nbsp;</p><p>4.6 The Link between the Causes of conflict, Effects and Conflict Management Strategies.............................................................62&nbsp;</p><p>4.6 Participants Perspective about Conflict. ....................................65&nbsp;</p><p><b>

Chapter FIVE

..............................................................................66</b>&nbsp;</p><p>5.0 SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSION ....................................................................66&nbsp;</p><p>5.1 Introduction................................................................................66&nbsp;</p><p>5.2 Summary of findings ..................................................................66&nbsp;</p><p>5.2.1 Objective 1. Causes of conflict................................................66&nbsp;</p><p>5.2.2 Objective 2. Conflict effects on construction of public building projects.........................................................................................71&nbsp;</p><p>5.2.3 Objective 3. Conflict Management Strategies used in Construction of Public Building Projects in Lagos............................72&nbsp;</p><p>5.2.4 Participants view about Conflicts in Construction. ...............72&nbsp;</p><p>5.3 Recommendations....................................................................73&nbsp;</p><p>5.4 Conclusion .................................................................................75&nbsp;</p><p>REFERENCES ...............................................................................77</p><p>&nbsp;APPENDICES..................................................................................86&nbsp;<br></p>