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Electronic banking as an aid to commercial bank

 

Table Of Contents


Chapter ONE

1.1 Introduction
1.2 Background of Study
1.3 Problem Statement
1.4 Objective of Study
1.5 Limitation of Study
1.6 Scope of Study
1.7 Significance of Study
1.8 Structure of the Research
1.9 Definition of Terms

Chapter TWO

2.1 Evolution of Banking
2.2 Electronic Banking Concept
2.3 Types of Electronic Banking
2.4 Adoption of Electronic Banking in Commercial Banks
2.5 Benefits of Electronic Banking
2.6 Challenges of Electronic Banking
2.7 Security Concerns in Electronic Banking
2.8 Regulatory Framework for Electronic Banking
2.9 Customer Perception of Electronic Banking
2.10 Future Trends in Electronic Banking

Chapter THREE

3.1 Research Design
3.2 Population and Sample Size
3.3 Data Collection Methods
3.4 Questionnaire Design
3.5 Data Analysis Techniques
3.6 Ethical Considerations
3.7 Limitations of the Research Methodology
3.8 Validity and Reliability

Chapter FOUR

4.1 Overview of Data Analysis
4.2 Demographic Analysis of Respondents
4.3 Adoption Rate of Electronic Banking
4.4 Factors Influencing Adoption of Electronic Banking
4.5 Security Measures in Electronic Banking
4.6 Customer Satisfaction with Electronic Banking
4.7 Comparison with Traditional Banking Services
4.8 Recommendations for Commercial Banks

Chapter FIVE

5.1 Summary of Findings
5.2 Conclusions
5.3 Implications for the Banking Industry
5.4 Contribution to Knowledge
5.5 Recommendations for Future Research

Thesis Abstract

This study focuses on Electronic banking as an aid to commercial bank operation. The main objective of this work is to identify how electronic banking aids commercial banks in carrying out their daily activities. In other to achieve this, primary data which exist inform of questionnaire and oral interviews and secondary data inform of journals, articles and books were used. Three hypotheses were formulated and analyzed with simple percentage and Chi-Square statistical methods. Results show that poor staff orientation, poor infrastructures and high cost of adoption are factors that affect the effectiveness of electronic banking in aiding operations in commercial banks. IT recommends that banks should carryout more seminars and training for staffs to enlighten them on being computer literate and on the use of electronic banking and also put in place the appropriate facilities for its effectivity.IN conclusion the study reveals that electronic banks plays a major role in aiding of operations of commercial banks through execution of transactions at faster rate and enhancing banks profitability and effectiveness.

Thesis Overview

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