Thesis Abstract

Abstract
The rapid advancement of technology has revolutionized the banking and finance sector, leading to the emergence of online banking services as a convenient and efficient way for customers to manage their financial transactions. However, the security and efficiency of online banking services have become major concerns due to the increasing prevalence of cyber threats and fraudulent activities. In response to these challenges, the application of blockchain technology has gained significant attention as a promising solution to enhance security and efficiency in online banking services. This thesis investigates the application of blockchain technology in addressing security and efficiency issues in online banking services. The study aims to explore how blockchain technology can be leveraged to mitigate security risks, improve transaction transparency, and streamline banking operations. Through a comprehensive review of existing literature, the research examines the potential benefits and challenges associated with implementing blockchain technology in the banking sector. The literature review highlights key concepts related to blockchain technology, online banking security, and operational efficiency. It identifies the potential advantages of blockchain technology, such as decentralization, immutability, transparency, and enhanced security features. The review also discusses the limitations and challenges of blockchain implementation, including scalability issues, regulatory concerns, and interoperability challenges. In the research methodology section, a mixed-method approach is utilized to collect and analyze data from both primary and secondary sources. Interviews with banking experts, surveys of online banking users, and case studies of banks implementing blockchain technology are conducted to gain insights into the practical implications of blockchain adoption in the banking industry. The findings of the study reveal that blockchain technology has the potential to enhance security and efficiency in online banking services by providing secure and transparent transaction records, reducing operational costs, and improving customer trust. However, challenges such as scalability, regulatory compliance, and interoperability need to be addressed to fully realize the benefits of blockchain technology in the banking sector. In the discussion of findings section, the implications of the research findings are analyzed in relation to existing literature and practical implications for banking institutions. Recommendations for banks looking to adopt blockchain technology are provided, including the need for strategic planning, collaboration with industry stakeholders, and continuous monitoring of technological developments. In conclusion, the thesis highlights the significance of blockchain technology in transforming online banking services by enhancing security and efficiency. The study contributes to the existing body of knowledge by providing insights into the potential benefits and challenges of implementing blockchain technology in the banking sector. Future research directions are suggested to further explore the impact of blockchain technology on banking operations and customer experiences. Keywords Blockchain Technology, Online Banking Services, Security, Efficiency, Financial Transactions, Cybersecurity, Decentralization, Transparency, Blockchain Adoption.

Thesis Overview