<p> </p><p><strong>

Chapter 1

</strong></p><p><strong>INTRODUCTION</strong></p><p>Background of the study</p><p>Statement of problem</p><p>The objective of the study</p><p>Scope of the study</p><p>Research questions</p><p>Significance of the study</p><p>Definition of terms</p><p><strong>

Chapter 2

: REVIEW OF LITERATURE</strong></p><p>Introduction to organizational concepts</p><p>The evolution of computer</p><p>The role of computer system in</p><p>Modern banking operation</p><p>The structure of a computer system</p><p>Computerization of customers’ banking in the Nigerian banks</p><p>Computer and information system</p><p>Criteria for using computers</p><p>The prospect of computerization in banking</p><p>Customer services and computer application in</p><p>The banking sector: the computerized services</p><p>Misconceptions about computer</p><p>Banking operations</p><p>Obstructions to customers’ application in Nigeria banks 39</p><p><strong>

Chapter 3

: RESEARCH METHODOLOGY</strong></p><p>Research Design</p><p>Area of Study</p><p>Population</p><p>Sample and Sampling Techniques</p><p>Research Instrument</p><p>Method of data collection</p><p>Method of data analysis</p><p><strong>

Chapter 4

: DATA PRESENTATION AND ANALYSIS</strong></p><p>How computerized do you consider</p><p>Your bank’s services to be?</p><p>Are you computer literate?</p><p>Hypothesis Testing</p><p><strong>

Chapter 5

: DISCUSSION, IMPLICATION AND RECOMMENDATION</strong></p><p>Summary of Findings</p><p>Recommendations</p><p>Computer services distinguished</p><p>Accountant and computers</p><p>Conclusions</p><p>Reference</p><p>Appendix</p><p>Questionnaire</p> <br><p></p>