Analysis of the effectiveness of information technology on banking services delivery (a case study of union bank enugu)
Table Of Contents
TITLE PAGE
APPROVAL PAGE
DIDCATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENTS
Chapter ONE
INTRODUCTION
1.1BACKGROUND OF THE STUDY
1.2STATEMENT OF PROBLEM
1.3OBJECTIVE OF THE STUDY
1.4THE RESEARCH QUESTION
1.5FORMATION OF HYPOTHESIS
1.6SIGNIFICANCE OF THE STUDY
1.7SCOPE AND LIMITATION OF THE STUDY
1.8DEFINITION OF TERMS
Chapter TWO
2.0REVIEW OF RELATED LITERATURE
2.1HISTORY OF BANKING IN NIGERIA
2.2FUNCTIONS OF BANKS
2.3COMMERCIAL BANKS
2.4INFORMATION TECHNOLOGY
2.5THE EFFECT OF INFORMATION TECHNOLOGY ON THE GROWTH OF THE BANKING INDUSTRY IN NIGERIA
2.6INFORMATION TECHNOLOGY AND BANKING IN NIGERIA.
2.7THE INTERNET
2.8THE INFORMATION SUPER HIGHWAY
Chapter THREE
3.1RESEARCH DESIGN
3.2AREA OF STUDY
3.3POPULATION
3.4SAMPLE AND SAMPLING TECHNIQUES
3.5INSTRUMENTS OF DATA COLLECTION
3.6METHODS OF DATA PRESENTATION
3.7METHODS OF DATA ANALYSIS
Chapter FOUR
4.0DATA PRESENTATION AND ANALYSIS
Chapter FIVE
5.0FINDING RECOMMENDATION AND CONCLUSION
5.1SUMMARY OF FINDINGS
5.2RECOMMENDATION
5.3CONCLUSION
BIBLIOGRAPHY
Thesis Abstract
The objective of the research study is to find
out effectiveness of information technology in banking system delivery,
in carrying out this project observation, personal interviews and
questionnaire were employed in order to make the research simple and
more practice in nature. The researcher reviewed related in literature
in Chapter two of the topic the tried to review to extend which
information technology is effective in banking industry.
The
researcher also sourced his data through both primary & secondary
sources in chapter four. In the analysis the researcher used the chi-
square to present her findings both specific and general findings from
the study, made recommendation and conclusion.
Thesis Overview
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