Thesis Abstract

Abstract
Money transmission in Nigerian banks faces various challenges that hinder efficient and seamless financial transactions. This research project aims to identify and analyze the problems associated with money transmission in Nigerian banks. The study examines factors such as network connectivity issues, system downtimes, and inadequate infrastructure that contribute to delays and inefficiencies in money transfers. Additionally, the research explores regulatory constraints, such as stringent Know Your Customer (KYC) requirements and anti-money laundering (AML) regulations, which impact the speed and ease of money transmission processes. The findings reveal that network connectivity problems are a significant issue affecting money transmission in Nigerian banks, leading to transaction delays and failures. System downtimes further exacerbate these challenges, causing inconvenience to customers and affecting the overall efficiency of financial transactions. Inadequate infrastructure, including outdated technology and limited access to digital banking services in remote areas, also hinders smooth money transmission processes. Moreover, regulatory constraints, such as KYC requirements and AML regulations, present compliance challenges for both banks and customers, slowing down the money transmission process. The stringent verification procedures and documentation requirements add complexity and time to transactions, reducing the speed and convenience of money transfers. To address these challenges, this research recommends that Nigerian banks prioritize investments in upgrading their network infrastructure and digital banking systems to improve connectivity and reduce system downtimes. Enhancing the accessibility of digital banking services, especially in rural areas, can also help to streamline money transmission processes and increase financial inclusion. Furthermore, the study suggests that regulators should work towards balancing the need for robust AML measures with the necessity of ensuring efficient and customer-friendly money transmission services. Simplifying KYC procedures and exploring innovative technologies, such as biometric identification and blockchain solutions, can help to enhance the security and efficiency of money transfers while maintaining regulatory compliance. Overall, by addressing the identified challenges and implementing the recommended solutions, Nigerian banks can improve the reliability, speed, and convenience of money transmission services, ultimately enhancing the overall customer experience and strengthening the country's financial ecosystem.

Thesis Overview